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February 2024 by Zac Buete
Bought a pair of work boots here that hurt my feet so i tried to return them. (They were clean and gently worn for a day but I had to take them off because they hurt my feet.) The cashier inspected them and they all had a little secret meeting behind the counter and they said they can't take them back because the leather had "creases" on them. So I walked to the back to get the another pair to buy and I guess they thought I was going to steal them so someone followed me to the back and then I went back up and asked for the manager when I was paying for the new pair and showed him that the brand new pair I was about to buy had "creases" on them and he got smart with me and said that it's bc they're "scuffed" not creased. I'm like okayyy?? Which one is it bc your other employee said something different. He said I'll make a one time exception and take the return. He said he can't sell them and that he's just throwing money in the trash lol. I was like oh okay so I should throw my money in the trash instead of a million dollar company? Capitalism is a fun world. All said and done I got the same pair I had and got my money back but damn what a production. If you plan on buying any boots/shoes here, please do as the manager told me and just "wear them around on carpet" to test them out
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February 2024 by Tek Sight
Friendly folks without temptations.
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January 2024 by G G
DO NOT SHOP HERE!!! They scammed me out of $140.00. They would only give me a gift card for the shoes that I returned and paid cash for 2 days earlier. I didn't even take the shoes out of the box or remove the tags. Sounds like this place is in desperation mode, and how pathetic to steal from a customer. That is it for me I will never shop here again. It's bad enough their prices are so ridiculous, but now they play these games. Anybody want a gift card for half price. I don't want to ever step foot in this place again.
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January 2024 by Josh Mason
Went in wearing the same shoes I’ve worn my whole life expecting to get the same and ShaMar told me nah those kinda suck and got me into better shoes with better support than I’ve ever worn. Thanks for not just getting me the same ole thing and recommending something better. Great customer service.
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January 2024 by Nilesh Masih
Nice store, helpful staff, good location
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December 2023 by Emily Guzman
Im pretty sure this store has secret shoppers and they are not good at what they do. A couple hours ago my sister and I stopped by to purchase a stanley and some socks and this girl who was dressed in sweats continued to follow us around the store when all we were doing was looking for the different colors they had. She even followed us to socks at the check out….seemed like a racially profiling move. Not going to this location again at all.
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November 2023 by Jose Mejias
Lots of variety. Neat & organized.
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September 2023 by Salman Hashmi
I came to the store during my lunch break to pick up an item. Unfortunately, the customer service was horrible. I understood the item had to be taken from the back room but it took longer than I was hoping. The other staff in the store were not too interested in helping. Also, they didn’t ask to help to load the item in my car.
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September 2023 by Kimberley Frye
The manager and staff are helpful and prompt in service. The store is well stocked with a variety of inventory. Parting is plentiful. I recommend highly.
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August 2023 by Jill Eisner
On Tuesday, my husband and I took our grandchildren to the Columbia, MD Dick’s. It was a horrible experience. Our grandson chose a pair of sneakers on your website. On the web, it indicated there was one pair in your store. The unfriendly associate told us all the shoes were on the front table and that the ones our grandson wanted weren’t available. The associate seemed annoyed when I asked him about it a few more times. After about four negative interactions with him, he told us we could order them online and that someone else would help us with that. Why couldn’t he have told us that earlier ? Our grandson was quite upset. My husband and I were angry.Next, we went to the other associate who was very pleasant and friendly. He measured our 9 year old granddaughter’s foot and said she was a size 4. She had chosen a pair of sneakers she wanted. The associate ordered it for her in a size 4. When the sneakers were delivered, they were a size Toddler 4!!!!! Our granddaughter was upset and my husband and I were appalled. She’s above average height and by no means could be mistaken for a toddler!! In addition, we had her foot professionally measured and she was barely a size 3!!!Obviously, this is the last time we visit your store!!!
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August 2023 by Herve Pierre-Louis
This lady was crazy nice, She helpt my son with nike new balances
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July 2023 by Sybyo Selectives
Very rude employee in the SHOE department. From the reviews, it seems like many people have had the same experience. I recommend this place to absolutely NOBODY!
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July 2023 by Kevin Contreras
Me and my friends were having an amazing time shopping and looking around for stuff. But later on an associate which goes by the name of JP comes around and starts harassing and verbally abusing us. This customer service is unacceptable please handle the situation so other customers don’t go through the same thing. Thank you!
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June 2023 by Aliah Clair
Already knew what I wanted and saw online my size was in the store. Wouldn’t recommend help from an employee snatches a shoe out of your hands then proceeds to “let me know” the shoes I picked out weren’t for running then walked away. Very rude.
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June 2023 by Michael Beath
Will was a phenomenal sales rep in golf. So friendly and knowledgeable!