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July 2024 by Corey Ricker
I went in to take advantage of the “bat fitting” services advertised on their website. First visit, sorry the one person who does it isn’t here.” (On a Saturday afternoon..okay). I was assured the one person that knew how to work the HitTrax batting system would be there Mon-Fri. Second visit on Monday afternoon, we don’t do that, you can try bats and see if you like one.” Absolute waste of time because the employees aren’t properly trained and even worse , they don’t even know what they can and can’t do. Poor management.
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June 2024 by Markus W
Lots of premium sports clothing organized by brands. Making a product exchange here was easy; cashier was very helpful when my credit card wouldn't work and I didn't have the receipt.
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June 2024 by Ray Crouse
No fishing section. Waste of a trip.
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June 2024 by Matthew Doyle
Went there for baseball cleats, the web site showed they had some in stock that I wanted. After driving 20 mins to get them there wasn't any in my size (tried 3 pairs) The inventory is wrong online and also at the store kiosk. Just another reason to not waste gas and shop at home. How hard is it to keep your shoe inventory up to date?
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May 2024 by vindhya juvaa
Derek was Amazing! He helped me get my first bike and patiently answered my questions
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May 2024 by yaquanta epps
West coast was very kind and knowledgeable. He fitted me for the right shoe and he was able to explain everything so thoroughly. He gave me many suggestions. I knew the shoes I was wearing wasn’t the best shoe for my feet, but I didn’t know where to start, but I am grateful that he was there to help me. He is a great addition to your team.
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March 2024 by Shaquil S.
Big shoutout to West Coast! I literally watched this man go to war with the display case for a nike ski mask for my little brother! Great Customer Service.
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February 2024 by Zac Buete
Bought a pair of work boots here that hurt my feet so i tried to return them. (They were clean and gently worn for a day but I had to take them off because they hurt my feet.) The cashier inspected them and they all had a little secret meeting behind the counter and they said they can't take them back because the leather had "creases" on them. So I walked to the back to get the another pair to buy and I guess they thought I was going to steal them so someone followed me to the back and then I went back up and asked for the manager when I was paying for the new pair and showed him that the brand new pair I was about to buy had "creases" on them and he got smart with me and said that it's bc they're "scuffed" not creased. I'm like okayyy?? Which one is it bc your other employee said something different. He said I'll make a one time exception and take the return. He said he can't sell them and that he's just throwing money in the trash lol. I was like oh okay so I should throw my money in the trash instead of a million dollar company? Capitalism is a fun world. All said and done I got the same pair I had and got my money back but damn what a production. If you plan on buying any boots/shoes here, please do as the manager told me and just "wear them around on carpet" to test them out
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February 2024 by Tek Sight
Friendly folks without temptations.
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February 2024 by Maria M.
On 2 Feb 2024, I patronized Dick's Sporting Goods at Columbia Crossing to get new workout shoes. I was looking for either the brand I currently have or something comparable. JJ was working in the shoe section. He was so helpful, polite, engaging, and knowledgeable. I informed him of what I was looking for. Of the three brands I mentioned, he let me know one of them would not meet my needs and why. He also stated that the one I preferred wasn't the best value for the money and how one of the brands primary focus was on its shoe technology. After trying on shoes from each brand, I took JJ's sage advice and purchased the brand that focuses on the technical aspects for creating its shoes. JJ ready made my purchasing experience meaningful and pleasant! This has not always been my experience when trying to to find the right sports shoe---thank you JJ!
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January 2024 by G G
DO NOT SHOP HERE!!! They scammed me out of $140.00. They would only give me a gift card for the shoes that I returned and paid cash for 2 days earlier. I didn't even take the shoes out of the box or remove the tags. Sounds like this place is in desperation mode, and how pathetic to steal from a customer. That is it for me I will never shop here again. It's bad enough their prices are so ridiculous, but now they play these games. Anybody want a gift card for half price. I don't want to ever step foot in this place again.
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January 2024 by Josh Mason
Went in wearing the same shoes I’ve worn my whole life expecting to get the same and ShaMar told me nah those kinda suck and got me into better shoes with better support than I’ve ever worn. Thanks for not just getting me the same ole thing and recommending something better. Great customer service.
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January 2024 by Nilesh Masih
Nice store, helpful staff, good location
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December 2023 by Emily Guzman
Im pretty sure this store has secret shoppers and they are not good at what they do. A couple hours ago my sister and I stopped by to purchase a stanley and some socks and this girl who was dressed in sweats continued to follow us around the store when all we were doing was looking for the different colors they had. She even followed us to socks at the check out….seemed like a racially profiling move. Not going to this location again at all.
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November 2023 by Jose Mejias
Lots of variety. Neat & organized.
