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December 2023 by Lucy Hassel
I walked in for a covid booster and flu shot and the pharmacy manager Anu was very kind and helpful
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October 2023 by Gregory Bissonette
We have made appointments here for vaccinations and had a thoroughly pleasant time. The staff are prompt, efficient and were very capable at handling young children for vaccinations. They seemed to have appointments for things when others do not, which can be a real lifesaver.The store itself may not have a ton of goods, but remember - you're going to a pharmacy for pharmaceuticals & medicine, not candy. Most of the other negative reviews are about the length of time to receive covid test results and that is outside the control of the testing site itself.
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October 2023 by Rikki McCoy
Do not use this pharmacy. When Columbia pharmacy on Santiago Road closed, the fabulous pharmacist, Alex, moved over to Caplet. Now that he is gone, the pharmacist at Caplet is completely unreasonable and unwilling to work with you. I was trying to find a particular medication, and when I inquired why he was unable to order it, he said that he was a small pharmacy, and could not do it. I tried to explain that I was doing my best to patronize him because he was a small pharmacy, but what incentive did anyone have to use them if they would just blanketly refuse to order medication that people needed. He replied, “then don’t use us.“ There is no reason to go somewhere where the pharmacist is rude as there are tons of pharmacies in the area to use. I will be transferring all of my prescriptions from this pharmacy.
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October 2023 by Rikki M.
Do not use this pharmacy. When Columbia pharmacy on Santiago Road closed, the fabulous pharmacist, Alex, moved over to Caplet. Now that he is gone, the pharmacist at Caplet is completely unreasonable and unwilling to work with you. I was trying to find a particular medication, and when I inquired why he was unable to order it, he said that he was a small pharmacy, and could not do it. I tried to explain that I was doing my best to patronize him because he was a small pharmacy, but what incentive did anyone have to use them if they would just blanketly refuse to order medication that people needed. He replied, "then don't use us." There is no reason to go somewhere where the pharmacist is rude as there are tons of pharmacies in the area to use. I will be transferring all of my prescriptions from this pharmacy.
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August 2023 by Alex Leadbetter (Ally or Alex)
They are always very polite, quick, and efficient when I stop in. They are my preferred pharmacy over any other pharmacy. I also got my booster vaccine here, which went smooth and was very convenient.
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November 2022 by Anshuman Saini
The online appointment was honored smoothly. This place has many time slots for vaccines, in contrast to CVS and other places with no appointments. I received many free goodies like Covid testing kits, masks, and a small voucher.
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November 2022 by Shelley H
I am very disappointed with my experience getting vaccinated here today. I opted to use this place for the first time after hearing from others that they worked well with kids. Today proved otherwise. Despite having scheduled the appointments the week prior (and receiving confirmations), they didn't seem to have any information on them. There was also a lot of people there, so apparently when scheduling the appointment, it doesn't block off the time for someone else. Then they ushered me over to the other side to wait. It is just a small main room where the one technician is openly giving the vaccinations to those ahead of us. No privacy screens, so my anxious young kids see the needles and others before them get the shot while they wait. When it is our turn, they don't ask if I have a preference as to who goes first, even though I had deliberately scheduled my kids before me so that they could get it over with quicker. When I ask to switch, they seemed confused as to who got what. By now, the room is full of others watching while my anxious kids start to cry and I have to hold one of them to get her vaccination (as they don't even have a place to sit for the vaccination!) Instead of trying to help her, the technician just complained that she was resisting. Overall it was stressful, I didn't feel like they were friendly or even tried to calm down my kids when they got upset. Sure, we got our vaccinations done, but unfortunately, this was not a good experience for a kid to remember when it's time for the next one. Perhaps this pharmacy should split days between appointments and walk-ins (or actually look at the scheduled appointments) so they can better serve everyone and not be all in a hurry and crowded as they were today. And invest in a chair and privacy screens so the vaccinations aren't a show for others waiting.
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October 2022 by DH C
Went in today to get. COVID booster but didn't register online first. As a result the receptionist was nasty and treated us like an annoyance. Literally huffed in our face. Will NOT be going back
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September 2022 by Kate Jacobson
Great vaccination experience. Very efficient. Vaccination in the right spot on my arm. They were great with my kids too. Also gave goodie bags. Once I came here I came back for all my vaccines. I never want to go to another pharmacy for vaccines again. This one is the best by a long shot!
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September 2022 by Lindsay Edmonds
Able to get my omicron booster here and got my kids' covid vaccines here as well. Scheduling was easy, all of the automated parts/reminders went off without a hitch and the pharmacist was super friendly.
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August 2022 by Cynthia Cox
Awesome job vaccinating little kids! They were fast and friendly and gave little treats after. Highly recommend.
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August 2022 by Amira E.
Do not use this pharmacy. They have been reported to the MD Pharmacy Board for negligence. I was one of their first customers, and I would like to share with others as what they are doing is dangerous and downright negligent. In the last year of using they have:-lost Rx and I have to call multiple times for them to find it. Then my Dr would call in another, and they would get this messed up with insurance.-they do not check voicemails for rx refills in a timely manner. The last time this happened (end of last week) they had still not checked the messages and it was almost 2pm. The excuse was dismissive as they had "a lot of vaccinations." Yes, but I am also a patient. They do not staff or manage their time well at all, and try to make you feel guilty for even checking on your rx.-Pharmacist is rude, does not pay attention and you will have to call over and over.-Today was the last time I am using them, and even my Dr office felt that they were getting the runaround for any RX called in. If your Dr calls in your RX, be prepared for them not to tell you, meaning you have to call.They can put people into serious health issues by not checking refills, not filling in a timely manner, and put the entire ownness on the customer. I am seriously concerned for other people here, as if I am having this experience I am sure others are as well. I will follow up once I have my hearing with the Board. We are patients, and we deserve to be treated with respect and to trust that a pharmacy is doing their due diligence in processing.UPDATE- this pharmacy was not writing the rx as my provider prescribed and as a result I was on a dangerous amount of my medication that could have resulted in my death. It's not ok and my doctor is also doubling down on reporting them as they could have causes serious harm.
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August 2022 by Albert Kleine
Absolutely wonderful in every way. I took my son here today for his first dose of the Moderna vaccine. The pharmacist was unbelievable. He was extremely gentle and caring with my son, gave him a toy immediately after administering the dose, and then emerged from behind the counter with an ice cream bar. What I was worried would be a disaster turned into an extremely pleasant experience. Just a fabulous model for how things should be done.
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July 2022 by Ji C.
Really helpful staff that was super quick with check in and my vaccination. They were so good with the kids here and handed out goodies so they all left happy. Can't recommend this place enough!
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July 2022 by Anna Millhiser
Fantastic pharmacy for vaccines. So fast, organized and gentle with my kid. Cannot recommend them enough!
