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January 2024 by Jason David
A great experience with no nonsense professionals. Love this dealership. Badye(my sales professional) is the man!
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December 2023 by Kevin Wilson
They have good sales every now and then and the books I've gotten are always good quality so I enjoy visiting.
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December 2023 by BiVi
ABOUT THE BOOKS AREA: is nice, not many pens or pencils to choose from if you need to buy some, but souvenirs and books are plenty. Prices are higher than expected and many things on sale. Restrooms need cleaning more often.ABOUT THE COFFEE: Customer service is at the very low level. This is not a real Starbucks franchise. Every single time we stop by to try again we get unsatisfied. Sadly. The first time the manager was so unprofessional and unhappy to our orders. Then we come back, they don't put the sugar in the coffee, cinnamon is served in a mini open cup instead of the original container. They are dusting the windows next to us while we work and eat! They clean the store and serve coffee at the same time? I don't think they realize people take many considerations coming back here and they take it from granted. We like some positive noise or environment around to work, so we spent many hours getting some work done there so that was good.
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December 2023 by Samuel C.
I love this store a lot. I had no idea the have one this area until my sister order a toy for a gift online. This one has more selection on stuff. It's vey big. The staff are nice and friendly.
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November 2023 by Lou Costanza
This Barnes & Noble location is smaller than most of their other stores I’ve visited. Cafe is decent, serves Starbucks coffee and beverages. Visited mid-day on a Saturday and they were already out of most of the food items. They have clean, “all gender” restrooms. There are signs with arrows all throughout Columbia Mall, however, what they don’t indicate is you have to go outside the mall, walk around a few restaurants to access the B&N store. The staff are very friendly, welcoming and helpful. I also like that it’s a one level store, easy to navigate.
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November 2023 by Symone Leslie
I love this Barnes & Nobles the atmosphere is everything! I love the cafe. I work and attend school remote so to be able to come to a local store and relax and read a book within a small crowd is pretty nice.
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November 2023 by Jenny Brown
This store is filthy and it's worse every time we come in here. They clearly haven't even bothered to do a basic vacuuming in a LONG time. Gross.
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November 2023 by Jacob Kennedy
Friendly staff and a very spacious store. The selections available are good, and the Cafe and seating is convenient if you know what you want and would like to enjoy your purchase with a coffee.
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September 2023 by Mary Witkop
Clean and organized! Great staff to help find the books we weren't sure where they were at.
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August 2023 by Rachael Kil
I am not sure if management changed recently but for the last couple of months the Columbia location has really gone down hill. I have only had a positive experience with Francine, the only reason I would give 3 stars instead of 1.
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July 2023 by Natalie Estelle
Hubby and I were trying to kill some time before a dinner reservation so we decided to do one of our favorite past times... hang out in B&N and grab some coffee.The Cafe was a MESS!!! I was so disappointed and surprised. There were 3 people in the Cafe working and it wasn't busy. There were coffee cups, napkins and crumbs everywhere! Ugh.
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July 2023 by Shawn Ahava
I come here to study. The cafe is always kind (ish) but always out of stuff and 1 manager is kind of rude. Pretty dirty and some people act a bit stalkerish but I get my studying done.
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July 2023 by Nena B. Abdul-Wakeel
I enjoy sitting in the Starbucks zone and working on my computer with all of the big window and the natural light coming in. They do have busy times but is still generally peaceful.
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June 2023 by Tiana Gibson
The bookstore itself is lovely.. the cafe is completely trash unfortunately nothing to do with what it serves it's the employees I've been here on more than one occasion and it seems as if the entire cafe had rude and bad attitude in their job description. These are the nastiest individuals. It's honestly enough for me to just go to the Books a million
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June 2023 by Chris Bond
This is a great location to visit with the mall next door. You can relax with a drink from the cafe while browsing the book selection . The only thing that could make it better is if it was two levels.