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October 2023 by Daniyel Grubin
The worst bank branch. Constant queues, they say you have to wait up to an hour to resolve simple issues, customer requests are treated callously and without due attention. I really regret doing business with this bank, although the Bank of America in Brooklyn branch has completely different people and a different attitude.
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January 2023 by Jamica Flint
Do not use this atm. Deposited cash that wasnt credited nor returned to my account. Have to wait 10 business days foe them to reconcile the atm and find my money
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May 2022 by Shanni O.
This branch Is disappointing. I went there today before they opened around 9:45am . They have new hours & the sign states they open at 10am. They never actually opened until 10:05am. I was the second customer in line & I did not leave out until 10:20am. They only had one teller & I don't think she needs to be there . It was actually 1 other staff & the manager assisting her & they were all slow & unapologetic. The 4 people behind me all complained as well . I only had 1 transaction & that was for a cash deposit. I normally visit the branch at Columbia mall . I for sure will be going there from now on.
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July 2021 by Hanaa Gaber
They just re-opened. Always helpful!
