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“Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer”
“I work in the suntrust building. We have a business account, as well as a personal account with Suntrust, and this location is one of my favorite branches. The bank itself is a lovely ambiance, and the staff are super courteous, and helpful. Never a long wait time, and the branch manager is a peach!”
“Ms Sara Hernandez,Bank of America at 1931 14th Street NWThank you for your professionalism in helping me understand a very complex issue on a checking account. Sara helped me work through problems on the account to come up with solutions.The customer service was outstanding, I would recommend you visit this Bank of America with your banking business. Excellent Management.Thank you!Karen V Brown”
10AM - 4PM
11499 Columbia Pike, Silver Spring
Banks
“Jerry is the best representativeHe was super professional and coolHelp me for every question and I will recommend him to all my friends from Israel about him!!!!”
10AM - 4PM
1001 Pennsylvania Avenue NW, Washington
Banks
“Kaylee was incredibly helpful and committed to solving my problem. She supported my needs and was incredibly responsive and kind. Lawanda was also great! Will definitely be returning to this branch.”
9AM - 5PM
7500 Greenway Center Dr, Greenbelt
Banks
“Nicole Bossard- Mack is amazing!!! She always goes above and beyond to help me with any questions or concerns that I may have with my accounts. I just want to say thank you for always being helpful and kind. I really appreciate you.Thankful,Deborah C.”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
“Catherine Jone. Is very helpful and take her time to go over things. Makes you feel good about opening a new account. My experience was very great. She’s very patient and kind big thank you shout out to her.”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“I worked with Keith Whitaker and he helped me order my business cards, hes very knowledgeable, and were both into gaming. Became my favorite really quickly. Will be looking for him everytime i need service.”
9AM - 5PM
2200 Petrie Ln Suite 536, Glenarden
Banks
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
8AM - 5PM
4704 13th St NW, Washington
Banks
“During the leadership of Rev. Harris and Rev. Thomas, Peoples Church began to thrive beautifully. Great days and years were joyfully present and ahead of us for many future years to come. Both of your resignations on 8/28/22 was a sad day for our church. I wish great things for both of you and without a doubt, I know that we will hear phenomenal things about both of you, to come.”
“Thank you for your great CD rates, for the convenient Laurel location, and for participating in the useful shared branch service with my other credit union. But mostly, thank you for the great service I receive at your Gorman Road office. I am especially thankful for Miriam S. Everyone is polite and efficient, but Miriam really stands out!! That's what keeps customers coming back.”
9AM - 5PM
1800 K St NW STE 104, Washington
Banks
“Estivin and Salam (I prob spelled that wrong) are amazing, as is this whole branch. They truly help me every time and are so patient and kind and actually TRY to do everything they can, without being lazy or trying to rush!”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
“The service at the branch is excellent! The staff is very professional and courteous. Barbara Gordon, Asst Manager is always ready to assist. Negative is that this branch is not open on Saturdays and Citizens needs more location.”
“My sister has access to the pool. I was a guest. Very nice community. They have 3 or 4 pools that children and families can occupy. There are beach chairs and tables.”
“I love coming here they help me with anything so welcoming my girl Camilla and Dez the best branch manager always shows his face great environment! Greets you when you walk in speaks when you leave. I like pass about 4 chase banks just to come to this one!”
“Best BANKING EXPERIENCE I HAVE HAD IN LIFE…… THANK YOU ROY….
First I take pride in teaching the younger children in my family about banking, credit and how to manage both. The Associate Roy really educated my Daughter today on the entire process. He gave detailed instructions ans explanations while providing excellent advice and guidance throughout the process. The only complaint I have is why NAVY FEDERAL has handcuffs on this Guy he should be a trainer or part of management because I never felt more comfortable giving my money to anyone in my life.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“2 young ladies attended to me. Great, they hadn't treated me like they did elsewhere, always with a long face.
Yesly is called the window, super, very good people.”
“I was dealing with an issue outside scope of what the Largo branch could help me out with but still received in-depth assistance. Jonathan provided excellent customer service and stayed on the line with me until my issue was resolved. The professionalism from Jonathan was EXCEPTIONAL!Thank you for the help this morning :)”
8:30AM - 4PM
2231 Crystal Dr r150, Arlington
Banks
“Walked in for the first time and was greeted by both members right away. Exceptional service from Jim and Brittni and they both answered all of my questions thoroughly. I highly recommend them to anyone trying to transition from traditional banking into a credit union.”
“I would like to share that since I had an account with Bank of America I have been working with miss.julissa walker,and Girnae Johnson Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
10AM - 4PM
1090 Vermont Ave NW, Washington
Banks
“I’m so glad that 1st time here in the US I’m writing a review ? It’s really a pleasure for me to find out this place when I came to the USA. Since then I visited several time and every time I feels like they are my people ❤️ Specially 1st time when I mate with my Country mate sister #Rumana. she was helped me to do each and every step to open a bank account. Other staffs are so friendly. Today I meet with #katie and she is so lovely Love and respect them. Highly appreciated for their behavior. Thank you so much ?”
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“Arrived without an appointment but was able to get service. The teller services were available without a line and there was a slight wait for an in person assistance. Appointment are highly recommended”