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September 2024 by Jason Chen
This is a great convenient auto shop with great service. Did MD safety inspection and windshield replacement for fair price and am very pleased with the process. Brian was very professional and knowledgeable and was overall a great pleasure to work with. They only want the best for their customer and clearly do NOT cut corners. Oil change is $86, a pretty decent price!
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June 2024 by Uncle Toney
The staff is very knowledgeable they do honest and a great work I would recommend Bryan's a great guy.
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May 2024 by Chuck Bury
Friendly staff that won't stick it to you.
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April 2024 by O.A.C
Fast, fair pricing.
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January 2024 by nicole kohner
Came from NY got a flat tire yesterday. They were fast quick and fair. Thank you so much. Amazing
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November 2023 by RJ Little
Brian is amazing! Friendly service and professional work.
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October 2023 by Rena Edery
I’ve never felt better leaving my car somewhere. I showed up they were so busy it was crazy. Brian not only took my job but was able to give me an estimate on time and stayed open so I could come pick up the car after work. I was greeted with kindness and left feeling so cared for. I really appreciate their service and trust them with all auto concerns. It was affordable as well for a financially independent student. Thank you :)) sorry this is so delayed
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October 2023 by Cherry Pitt
It has always been a known fact in my family to go to Lains whenever possible for any auto concerns, because the owner Brian does business & operates from a place of honesty & integrity.This business has earned our trust over the years because of that. Thanks!
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September 2023 by Mary Ann Wilson
Love Brian and the service provided.
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August 2023 by Olivia Phaneuf
As a young female adult, I’ve never had a more positive experience at a car service before. Cars is not something I have a lot of knowledge on and in general do not enjoy going to dealerships. I went to Lains and Brian was not only incredibly professional but understanding. He explained everything to me, ensuring I understood the issues as well as listed out the next steps and recommendations I can take. I felt valued and respected as a customer. Not to mention the quality of work they do is top notch. Brian and his team went above and beyond with researching my issue and ensured they fully knew what was going on in a timely manner. Not to mention their rates are unlike anything I’ve seen in this area (I have been to 4 mechanics/dealership to fix my issue) and Lains was by far the most affordable and best customer service and quality. I’ll only be going to Lains from now on! So happy I found them! I’m
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July 2023 by Kate W.
Probably my best experience ever with a mechanic. They identified my problems and were able to discuss some flexibility for my budget in what was urgent and what could wait. They also let me know of other things they noticed while inspecting my car that will need maintenance in the next few thousand miles. They were very nice and explained everything to me. Highly recommend.
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June 2023 by Emily Bramande
Lains has been my go-to auto shop for years. The staff are all friendly and knowledgeable, and I really appreciate the extra time they take to explain the different services they provide. They provide quality auto services at fair prices. I highly recommend this shop for everything from oil changes to more involved auto repairs.
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June 2023 by Philip Alipio
5-star rating and sincere appreciation to owner Bryan and his crew at Lain's -- one of my best experiences all-around at a automotive mechanic shop in the DMV area! Bryan W. runs an efficient and professional yet friendly service operation -- his investment in his staff and office orderliness, reflects his commitment to customer-service, timely information, and quality results. Carly is ideal in front office providing customer-facing service, information and repair updates -- such a huge business differentiator to be able to speak directly with her when you call the first time instead of being put on hold or having to leave a voice message! Technician Brennan provides efficient, knowledgeable and creative mechanic repair and servicing -- he put real thought and creative problem-solving into a coolant leak diagnosis and repair that would otherwise have been difficult and more-involved because of engine bay configuration and size. Would recommend the Lain's team for repair and regular maintenance, for both domestic and 'more unusual' euro autos!Services: General repairs & maintenance
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June 2023 by Rebecca Choi
I recently moved and asked my apartment community for an autoshop recommendation, so glad I did! Brian was very straightforward, pleasant, professional, and accommodating despite me interrupting his lunch. I will be back!
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June 2023 by Rebecca C
I recently moved and asked my apartment community for an autoshop recommendation, so glad I did! Brian was very straightforward, pleasant, professional, and accommodating despite me interrupting his lunch. I will be back!
