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“DMV Computerman Electronic Shop is phenomenal. The customer service was outstanding. I needed a new battery and motherboard for my computer, and they also replaced my keyboard without me even asking, which I am incredibly thankful for.
Due to the complexity of the repairs, they had my computer for longer than expected. Understanding my reliance on the computer for my business, they kindly provided me with a loaner computer. This thoughtful gesture really helped me continue my work without interruption.
However, the replacement of the motherboard resulted in the loss of VERY IMPORTANT FILES that were not backed up to my iCloud Drive, which I am devastated about because that was a month's worth of work. Additionally, I encountered an issue with placing files on my desktop after the repair.
My only suggestion for the shop is to ensure customers back up their files in front of the technicians, just in case there are any issues with their current backup processes.
Despite this setback, I still highly recommend DMV Computerman Electronic Shop for their excellent service and dedication to customer satisfaction.”
10AM - 8PM
2300 Petrie Ln, Lanham
Computers
“The workers Hember and Lorena helped me, they helped me with the highest service, I had a problem with my television and they kindly helped me and solved the problem.”
“Overall experience at the store was only fine, but I’m leaving review to report that Curtis is the man. I bought a TV that didn’t work and brought it back to return it. Curtis went above and beyond to help me find a replacement TV for it. He was super knowledgeable and helpful. Promote this man!”
“My experience going into the store was amazing, first by a nice gentleman greeting me and asking if I need any help. I met with Saadia that helped me with all my problems and I cannot thank her enough. Her customer service is outstanding and she deserves everything she has coming because this is the first time someone has gone above and beyond and to the extreme to help me with my difficult problems I was having. Amazing store, will 100% be back to Saadia, for any problem or question I may have!!!!!!”
“I recently had the pleasure of working with an Apple Support employee who exemplified what true customer service is all about. From the start, he was extremely helpful, knowledgeable, and patient. He expertly guided me through the process of making changes to my accounts, and thanks to him, I was able to access all my iCloud accounts with ease.
His calm demeanor and clear explanations made what could have been a stressful situation incredibly smooth and stress-free. He truly exceeded my expectations with his professionalism, attention to detail, and the personal care he showed throughout the interaction. I would give him a 10/10 across the board!
Thank you for such excellent support. It's experiences like this that remind me why I continue to trust Apple products and services.”
“Professional, efficient, affordable. They came to my home office, took my very large printer back to their shop for some messy work that needed to be done, and brought the printer back to me the very next day. Super affordable and prompt. Excellent customer service. You will not do better than these guys for printer repairs!”
10AM - 4PM
4626 Wisconsin Ave NW #206, Washington
Computers
“I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!”
“Eli is great! Super knowledgeable, patient, courteous & overall professional! A piece of the lighting tip broke off & was stuck in the charger port of my niece’s iPad. Eli removed it & enlightened me on apple chargers v generic ones, battery life etc. & had me in & out quickly (Pause)”
“My laptop keyboard stopped working this weekend and I brought it to PC retro shop 2 hours before they closed. The owner Nestor had amazing customer service and fixed my computer before they closed and charged me a very reasonable price. Moving forward, They will always have a costumer in me .”
“I was immediately greeted and added to a queue. The wait was longer than anticipated. However, G was thorough in their explaining options so that I could make an informed decision on a larger purchase. The kids enjoyed looking at Legos and tv’s.”
10AM - 8PM
10901 Georgia Ave, Wheaton
Computers
“Friendly tech support. He even checked around to other Best Buy's for the item I needed. I found my item at the other Best Buy. Now that is "Customer Service" for ya!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“Getting there is dreadful, but once we were inside everything went well. We had to get files off a badly-damaged MacBook. We only had to wait about 5 minutes to get service at the Genius Bar, and the genius who helped us got up to speed on the problem quickly and was able to help with the transfer. (Caveat: trying to make an appointment here was basically impossible. We opted for a walk-in at 5:30pm on a Tuesday.)”
“I was too lazy to diagnose and repair the system I just built (no power), so I handed them the pc, and they repaired it and did great cable management for a reasonable price.”
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“Laptop got surged, got a free consultation in an hour, and got it fixed in less than an hour for a fair price. Something I thought would be a week-long headache was fixed in a few hours, and everyone was super nice! Highly recommend :)”