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March 2024 by ed giro
Very kind and helpful staff, listen to what you need in the bike, and help guide you to the bike best for you.
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March 2024 by andre downey
The team at College Park assembled my new ebike & installed the accessories with perfection.
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March 2024 by Mark Baldy
Great place to get your bike ready for future care-free biking. These guys do outstanding work. They are friendly and courteous too.
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February 2024 by Brenda Webbert
They did a great job fixing my daughter’s bike. Quick and very reasonable.
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February 2024 by Varun Chari
Fixed up a decades old commuter bike. Knowledgeable, professional, reasonable time estimate. They charged 20% more than their quote (prolly still wouldve paid, but leaves a bad taste).
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February 2024 by Jonathan Katz
I bought my adult tricycle here and have had it serviced since. The staff are friendly and knowledgeable and are very quick, and the prices are good.
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February 2024 by omar obrien
Very good
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February 2024 by General NK
I went to repair my orange bicycle ? and they calibrated the speeds and repaired it correctly.? I recommend this place. ?
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February 2024 by Ramiro Andres Caces Barbosa
Great service. The guys let me try the bikes I was interested in and guide me at the moment of choosing the best one.
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February 2024 by Carlos Sanchez
Fantastic experience going to CP Bikes for the first time. Everyone was super helpful and did a great job guiding me on the accessories I was going to buy. Complimentary set up in store and great service means I’ll be back again!
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February 2024 by Danielle Billingsley
College Park Bicycles did a great job tuning up my bike and fixing the breaks. They charged far less than I expected and I have paid vastly more for the same service at other places. They worked quickly, let me leave it there far longer than was ideal, and they were easy to find.In terms of suggestions, I would love to see them work on their social skills. When I go into a new business, I appreciate it when someone greets me and makes eye contact. Even if they’re busy and they say, “Welcome. We’ll be with you shortly”, it makes me feel seen and valued. Similarly, if a customer says, “It has been a tough week. My car broke down”, a response of “That stinks, I’m sorry to hear that”, or “that sounds frustrating” demonstrates empathy. A response of “Just be glad you have transportation” conveys judgement and, true though it may be, in a customer facing roll, I find it’s better to have the customer leave feeling heard than it is to put them in their place. When a person expresses frustration at something that is making them feel disempowered, it serves no one to invalidate their feelings. When you give excellent service in every other area, it’s a shame if the customer leaves feeling that they have just been scolded for expressing a basic human emotion.
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February 2024 by Doris Kuehn
Got a steel on a great used bike and perfect fittings installed by staff. Even got a used bike back rack for free - just the installation fees! Very good and friendly and knowledgeable customer service! Highly recommended!
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February 2024 by chubay hanley
I always bring my bikes to College Park Bikes when I’m doing a build and I encounter an issue beyond my knowledge. Every staff member in this bike shop is friendly and knowledgeable of their craft. Nothing but props to Dave bcz he also used to ride BMX and was just as lit ? as I was over my GT 29’r Pro.
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February 2024 by Gavin Froosh
Gave me a great tuning and a good price on a bent gear shift! Pickup only took like 5 minutes and they were very polite! My tuning and repairs were done in a timely manner as well!
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February 2024 by Ken Harris
The staff is very familiar with my bike - I bought it from your shop & have had a recent time up.
