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June 2023 by Yaniqur M.
Worse bank ever! Do not bank here . The customer service is terrible . You will have missing money from your account and when you come in person to dispute the problem . They move all the tellers out of the windows to sign up new members . I had to wait an hour and a half to even speak to someone the manager Cecilia is rude , not knowledgeable and unprofessional . Do not bank at Bank of America . Even the customer service number has rude ass people working there . I just want my money back .
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February 2019 by Zedbi E.
My issue is not with this particular location but with Bank of America in general. I have had a business account with them for 2 months and I already have to close it. Firstly why is it that I have to have an appointment every time I need to see someone? I prefer Capital One where I can just walk in anytime, any day and get my issues resolved with great customer service. Secondly I'm so so extremely disappointed that I have been trying to call BOA's customer service for 2 days and couldn't reach anyone. Initially they said I would wait 6-7 minutes but it turn into more than 5 hours. I got quite desperate that I had to take my call into the shower with me- for real... that's when I knew that I had to let them go... BOA is a s*** bank and I'll stick with Capital One who I've been with for 7 years now with little to no issues. I just opened with another bank to test the waters and it was not a good choice.
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November 2018 by Sofia B.
Convenient for me as a student. However the service inside is slow when I actually need to talk to a teller and they treat me like a d*** college student when I go inside when I want to be treated with respect.
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January 2017 by Hillary S
Outside easy access.
