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“Maybe people had 1 bad experience, but I've been with this specific branch for around 2 years now, and every time I had an issue or question. Mr. Marlan(spelled his name wrong) and gigi and the entire staff have done everything swiftly and promptly. I'd say give them a second chance. They are extremely knowledgeable and very considerate both from a financial and empathetic perspective.”
“Olivia was FANTASTIC! I came in last minute 15 mins until closing to handle some business for my work that caused her to work a little later and I thank her for that. She was professional, courteous and friendly! Great customer service! I thank her!”
“I have been a member of AFFCU for over 12 years. I wanted to get away from big banks that didn’t care about it’s members. My employer had AFFCU come out to a company event and when I met their team members they made me feel like family. I use them for all my banking needs, from credit cards to car loans. They have amazing rates and I will be a member for life. Thank you for making me feel like family and not just a number.”
9AM - 4PM
120 Shawan Rd, Hunt Valley
Banks
“I received 2 new cards in the mail but when calling the number to activate them, was told that my information was not correct. I went into this branch and Jamie helped sort out the problem with my account quickly. She was very professional and helpful. Thank you.”
9AM - 5PM
11139 York Rd, Hunt Valley
Banks
“I have had an account with PNC for 15 years and at this branch for 10 years. The service I have received is exceptional for both accuracy and friendliness. Although staff seem to cycle through here for training, they have always gone out of their way to be helpful when I have problems with on-line banking or other unusual situations.”
9AM - 5PM
10431 York Rd, Cockeysville
Banks
“Honestly why do people even go inside the bank there’s no reason unless you’re getting a money order a cashiers check or making a large withdrawal or deposit everything you could do online or call your debit card on the back”
“I’ve been going to this bank for a long time. The people inside are so friendly and really treat you like family. I recently needed help with my PPP loan and these people really went above and beyond to help me. I’ve also been banking with SunTrust for 20 years and I can’t tell you enough how thankful I am to the staff.”
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“I have nothing but great things to say about PBCU. Their professionalism is unmatched. Great customer service is given within the branch as well as via email. Olga Ramos has assisted me multiple times and is always prompt and professional. She's very personable and I'm always happy to see an email from Olga : ). Very pleased to be banking with PBCU.”