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“Highly recommend Hunt Valley Auto Body. They completed my repairs so quickly I didn’t even need to pick up my rental. As an added bonus they cleaned my truck and made it look nicer than it ever has. Thank you!”
“Everyone I had communication with was EXCELLENT! Professional, courteous, knowledgeable and was efficient! A special recognition to Dustin, Carolyn , and Jo! Great team great work! I knew my Subaru Wilderness Outback was in great hands!”
7:30AM - 3PM
9800 York Rd 2 Suite A, Cockeysville
Auto Parts
“Cannot say enough about the attentiveness of Jessica and her team! Very professional, thoughtful, and courteous. Jessica quickly got us into a courtesy car and on our way while keeping us informed of the status of our car throughout the entire process. Thank you so much, AutoNation Subaru! (Big shout out to Lance (in sales) too! He's one of the best out there!)”
“Took my ‘21 Tahoe in after it was hit. Kelly’s got me in as soon as all the parts were available and after taking the damaged area apart discovered more damage than the insurance adjuster had found. They took care of the added parts, cost etc and dealing with the other insurance company. When they completed the repairs my wife said the car looked better than when we bought it (we bought it new from the dealer). Couldn’t have had a better experience. Highly recommend.”
8AM - 3PM
9800 York Rd Suite A, Cockeysville
Auto Parts
“My appointment was scheduled in advance so that a loaner would be available. I was informed of anything additional that was recommended to be done, and asked if I'd like to have it completed. When it was time to pick up my vehicle , I did not have to wait because the service center opens at 7:30am which is extremely convenient.”
“Able to get appointments within a day.
I am very pleased with the BH Auto Center..the folks there are very knowledgeable and efficient & convenient.
Thanks
Sal E”
“I was recently in an accident and while that experience is always unpleasant, I cannot express how amazing my experience was with SDR. I worked with Olivia directly throughout the whole process and she was absolutely amazing. Due to the amount of damage and the age of my car, my car was totaled, but Olivia was so patient with me, she explained all my options and was incredibly sensitive to the amount of emotional ties I had to my car. I would recommend SDR and specifically Olivia to anyone. I cannot comment on their repair abilities, but the customer service was top notch! Thanks again!”
“They did a wonderful job putting my car back together after a deer decided to hit me. The customer service is great and they keep their customers well updated and informed.”
7:30AM - 3PM
9800 York Rd 2 Suite B, Cockeysville
Auto Parts
“Do not service your vehicles at this dealership. They charged more than $500 for simple oil change for front rear differentials. Service manager is rude and mistreats minority customers. A detailed cost estimate was prepared showing overcharge of $344.99 on this job. Estimate and supporting references were sent to the dealership, however they did not reply. Complaint was filed to the MD attorney general's office, on this highway robbery. General manager contacted latter to inform me, they will not settle this issue with me and will deal with the attorney general's office on this complaint. Attorney general office was not abled to mediate on this issue, they reported, dealership has declined to cooperate with them.”
“I personally had the best experience at Bill Kidd's when I finally decided it was time to take the months of online research into the dealerships. I will be honest, I spent time at Lexus, BMW, Jeep and another Toyota dealer in the Owing Mills area, test driving cars and asking lots of questions and I can't say enough about the positive experience I had at Bill Kidd's. Huge shout out to Carlos who was incredibly helpful with discussing all the ins/outs, pros/cons, trim options + other add-ons etc. and did not try the 'hard sell' AT ALL which I loved. It was an incredibly pleasant experience over the 2 days I spent test driving, talking, researching more, etc. before finally deciding I had the right car and dealership. He was very responsive to additional questions (over phone and text), and helped me get an even better deal than the already heavily discounted one offered (end of month is the way to go at dealerships!). Shout out to Frank too for talking through all the warrant options, add-ons and again - providing sound logic/rationale and letting me make the decisions - no pressure whatsoever on an already stressful situation.
Overall, I'm very happy with Carlos and the team and love my new Sequoia; rides like a dream for a full-size SUV (way better than Lexus GX550 from suspension/handling POV), has plenty of space (much roomier than the X7 and can actually get to 3rd row without folding 2nd row - a must with car seats/small kids) and feels way more lux than the Lexus TX/Grand Highlander inside. Do yourself a favor and give Carlos a call if you're interested in a new Toyota, I will be going back here in the future!”
7:30AM - 9PM
10022 York Rd, Cockeysville
Auto Parts
“Yesterday was a rough day. Thankfully, we !ourselves at AutoZone off York Road. A gentleman by the name Elbren was beyond kind, patient, and knowledgable. He helped us remove and install a battery in our Toyota despite the blistering hot weather.
He was exceptional and we are grateful he was here to assist us. THANK YOU SO MUCH! We will come back for all our battery and automotive needs going forward.”
“I have leased, puchased, and had my vehicles serviced here. I'm normally very pleased. However, this last Service A left me a little heated. I had my tires rotated and they left black grime all over my rims. I didn't notice it until I went to hand wash my GLS and had to scrub them. Needless to say their car wash was broken. Mercedes as we all know are not inexpensive vehicles by any means. The service center needs to be more careful with handling our expensive toys.”
“Always get supreme service and competitive pricing. So grateful for Bill Kidd's service team to keep my old Toyota going! They work with me on the repairs and timing and keep me in the loop throughout the day on the work being done.”
“THE BEST SERVICE I HAVE EVER RECIEVED CAME FROM MS. PAMELA at Hunt Valley Land Rover. Her PROFESSIONALISM, Hardwork and dedication was unmatched, and it didn't go unnoticed. We started my car buying process on July 29,2023 she helped me pick out the PERFECT Range Rover Velar for my son & I. Due to my crazy work schedules (2 Full Time Jobs) I was unable to go and pick up my new vehicle, she delivered it to my job! WITH A BOW!!!! The BEST Birthday Present EVER!!!!!! I've been bragging about her service to all of my family and friends. If you are reading this and is looking to purchase a NEW range rover.... Ask For Ms. Pamela! SHE WILL GET YOU STRAIGHT! THE SMOOTHEST CAR BUYING PROCESS EVER. THANK YOU AGAIN MS. PAMELA -Ashley & Parker”
8AM - 3PM
9800 York Rd Suite B, Cockeysville
Auto Parts
“This review is for the service department. Excellent customer service, James Artis is very patient and provided exceptional service. He was very informative and made me feel as a Mercedes Benz customer. He kept me up to date on the process and delivered the service as promised.”
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“I was very concerned about a noise is what I thought was a strut. I am not a mechanic and misdiagnosed the noise. Angel, the mechanic, was very helpful and bent over backwards to identify my concern.”