“Briarcliff Apartments East is a great apartment complex. It is very well managed, meaning the mgmt office is responsive, the maintenance is top-notch, and the grounds are well-kept. I also really like that it has concrete block construction, so it is much quieter than most apartments and is also fire-resistant. Oh, and my apartment itself is very clean and comfortable.”
“My furnace stopped working on Friday night. I received a quick response from the emergency team on Saturday morning. Problem resolved quickly, and to my satisfaction.”
“02/08/24……Clayton was very professional and he fixed my mailbox in a timely manner.09/28/23……My microwave was replaced and I received a new ceiling tile. Much appreciated!08/30/23….There is no longer a leakage in my apartment. Thanks to Brennan. I appreciate the prompt assistance to my emergency concern.06/09/23….I appreciate the air purifier machine that I was allowed to use for a few days.—————————————————-I misplaced my mailbox keys. They were replaced fairly quickly and the maintenance guys were professional and respectful.”
“Kahlia and Janelle are very helpful and very polite always informative. I recommend that you see them for getting an apartment or any apartment needs or questions”
“Ebony was wonderful! First of all, she is friendly, positive, and she patiently answered our questions. She was helpful and informative. This is the kind of person you're glad to do business with, and she represents Hendersen-Webb very well!”
“The office staff is great they help you in everyway that you need there help from applying on line to helping get your rental payments correct to talking you thru the application to setting up your portal.”
“I've been living here since 2020 and is one of the best communities in the area. Management and staff are always professional, polite, and understandable as well as the maintenance crew. They're always prompt when requested. The property is clean and maintained pretty darn good; It's family oriented, quiet, and peaceful. I personally haven't had any issues since I've been here. Take a quick tour, it may just be your next move.Peace and Love!”
“Brianna was wonderful to work with! Even though it was a busy day, she attentively saw to each of us that arrived in the office...and I left satisfied and better informed, as she patiently answered my questions. It's people such as this that make staying at Hendersen-Webb properties that much better!”
“I've lived here for a little over 2 years. Maintenance has always been really cool and on time with any issues, no issues with any washer/dryers, always kept clean around the apartment complex and neighbors have been really nice as well. The office has always been great to deal with and very helpful!”
“First apartment I love it so far. Me and my boyfriend have been here about 2 months. No mice or bugs which is amazing especially knowing the Cockeysville are since it’s a lot of woods I was expecting some but nope nice clean home. Very quiet neighborhood. New grocery store literally across the street which is a plus. Only complaint would maybe be with maintenance being slow but it is a large community. Ivan helped us amazingly tho!!”
“This review is SOLEY for Relefection Knoll. I haven't lived there yet but i was touring with EBONY and she was so good I feel like it needs to be acknowledged. Especially since everyone else's service was mediocre &/or bad
Honestly she's the only reason I'm still considering living here.”
“Chadon was the agent I came in contact with during my apartment hunt. She was proactive by replying to my electronic inquiry by calling and leaving a voicemail. I stopped by the development unannounced because I was on my way back from out of town and thought to stop by, Chadon did not hesitate to help me. She was quite professional, personable, considered my needs in an apartment, and made great suggestions that I didn’t think about. My experience with her was overall impressive in the manner she interacted with me!”