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April 2024 by C R
This is legitimately one of the worst fast food restaurants in the county. I don't understand how or why it's so difficult to look at the little piece of paper that tells you what the customer wants and then put those items in the bag. Things are always missing, always cold, always just WRONG. I will never patronize this location again and I truly hope they go out of business since neither the manager nor staff care about doing a good job.
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April 2024 by Brittany Davis
This location needs a lot of improvement. I went inside and it was a ridiculously long wait time to even put in an order, it wasn’t too busy so the wait made no sense. It was apparent the staff were overwhelmed but again didn’t make sense to me, they weren’t that crowded. By the time I finally got my food, my fries were cold but I had already spent nearly my entire lunch break waiting to be serviced. Definitely pick other locations in the area over this one.
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April 2024 by The Wells Crew
Horrible customer service
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April 2024 by Duru Emeka
Prompt service and sumptious mealsParking: Good to visit and try them out
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March 2024 by Montesse W
DO NOT USE THE APP TO ORDER. They couldn't fill my order and they told me I had to contact the app, which was closed, to get my money back. When I told them it was closed they told me to call tomorrow. The soda was literally hot, as they had no ice. No straw, even with the request. No chili hot sauce, even though it was requested. The staff was rude with an attitude and completely oblivious to the fact that they weren't helpful. Terrible customer service. Never again.
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February 2024 by Trey Martin
Just came to this location to get this new breakfast item. Early morning so no one was in line.
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February 2024 by Peter Lo
I’ve been coming to this location time after time hoping that they would improve but EVERYTIME my order gets worse either the food is extremely cold or the order is incorrect all the staff are rude except the manager overnight with the dreadlocks she always makes sure if something is wrong it’s fixed the guy with the LONG NAILS and blonde hair is very very rude and cares nothing about customers who pay money to this company I’m unsatisfied DO BETTER Wendy’s! Or hire people who actually wanna work
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February 2024 by Briana Jones
The absolutely worse customer service the manager had a nasty attitude and the female cashier has a terrible attitude, terrible food when I asked for a refund the manager had a nasty attitude about it. I will never go back !
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February 2024 by Belinda Goode
I went through the drive-thru window. The young lady was abrupt and rude. She kept cutting me off while I was ordering, and when I was requesting condiments for my food purchases. I understand people have bad days. She just seemed genuinely uninterested in being at work or providing good customer service. Although I absolutely love Wendy's. I will not be returning to this location on Woodyard Rd. I have words for this location...DO BETTER.
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February 2024 by shannon bowling
Every time I go here weekly to have lunch, there are never any soft drinks in the fountain machine. Only water. Employees were told each time, and it never gets refilled. Also, for dining in, they put food in to go bags and don't give you trays to eat on. And they never refill the ketchup pumps and never give you packets unless you
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February 2024 by Shannon Bowling
Every time I go here weekly to have lunch, there are never any soft drinks in the fountain machine. Only water. Employees were told each time, and it never gets refilled. Also, for dining in, they put food in to go bags and don't give you trays to eat on. And they never refill the ketchup pumps and never give you packets unless you ask
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January 2024 by Iheb Haddad
Slow and rude staff
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January 2024 by TréSina Steger
First, I went through the drive thru and there were three people who took my order and I had to repeat it twice. Next, when I arrived at the window, the young lady was very nice handed me an order then asked me to pull in into one of the To Go spot and wait on my drink. Next, a gentleman comes out and asks, "did you get your food", I said yes, but not my coffee. He came back with my coffee, COLD. Trusting the store, I bit into the sandwich and it was not what I ordered. My order was incorrect totally. I proceeded to call the store and the mail box was full. Now, I'm angry.My order was a Single with Cheese no tomato and hot fries and a hot coffee. What I got was a Spicy Chicken Sandwich with two tomatoes and cold fries.I'm done
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January 2024 by Mitchell Lake
Must try.
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November 2023 by David R Carter
No ice in my soda which was warm. She didn’t give me
