I called to refill a prescription, and the phone tree directed me to a pharmacist. However, I had to wait on the phone for 50 minutes before I got to speak to a pharmacist. Walgreens needs to hire more pharmacists to assist customers.
May 2023
I was just at Walgreens Clinton Md sit at window for half and hour and 2 other people left because window wasn't open. It is 2:20 pm now. My wife called them and she said they didn't have enough staff to work window, have to come in. I said no note on window just leave people sitting there. 5/28/23
November 2022
manager needs to learn what customer service really consist of which is having knowledge of using your own discretion every once in a while as long as no safety issues is evolved. Customer service is more than just telling a customer where a product is located. I worked in customer service over 40 years. I never left a... read full comment