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March 2024 by Daniel Khan
Worst customer service I have dealt with in a long time.1) Gate code doesn't work and was not corrected after informing the desk clerk twice.2) Paid for a unit and moved stuff in on the 1st, a Friday. Returned on the 3rd (Sun) to put more stuff in the unit and had to be let in by a random person because the gate code provided to me didn't work. Drove to the my unit and found a yellow company lock on the latch beside mine. After trying multiple phone numbers, I was able to reach a customer service rep and told that it's an unfortunate situation. No other assistance provided.3) Returned on the 4th (Mon) at 9 am. Waited for an hour (10 am) and no employee/s showed up.4) Called the Store Space number from the website and the ones posted on the building. No answers for the first 7 calls. Finally was able to talk to a gentleman customer service rep that was not helpful at all (sounded like the same rep I talked to on Sunday.5) 6 calls later I was able to talk to a different customer service rep. She escalated the issue to a district manager and informed me that he would be calling. 6 hours later, still no call and no one at the physical location is answering the phone.Absolutely ridiculous and unprofessional!In response to the reply from Store Space below, I tried the number you provided. That is the number that I have called several times. I still have not received a call from the District Manager and it has been well over the 24-48 hours....
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January 2024 by Scott Greear
Rented my unit from the website but the people at the front office were very helpful and showed me to my unit and helped me get acquainted they were very helpful.
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January 2024 by Ant D
Reggie and Shareese are the dream team! Very helpful and professional! Will highly recommend this place to my family and friends!
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November 2023 by RichK
Been helping a friend move,using this facility.It's a clean storage with good space and security.
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June 2023 by Kendra Miller
I stored my belongings in Nov 22, my rent went up a total of $30 in that time.). And now to top it off, I moved out in the middle of the month and they are keeping my what I paid through the month, but oh it's ok to prorate to get me in. I will not recommend this storage unless you just want to give your money away.
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March 2023 by Carlos Jackson
Reginald little has very great customer service skills; helped out a lot with my move and help unload my truck. I love store space because you guys really care.
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March 2023 by Head SDP
The attendant Mr. Reginald Little was very knowledgeable, courteous and professional with an outstanding personality.Thank you Mr. Little it was a pleasure and we will return to purchase a unit.
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March 2023 by Angel Williams
Reginald Little was extremely helpful in transferring the placement of my unit. He went above and beyond.He was professional and patient.
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February 2023 by Slee Willy
I've had a storage unit here for over year, just closed out today. They were always attentive with any issues, questions, and the unit was easily accessible and clean. And the rates are competitive. I really enjoyed the staff's professionalism and courtesy.
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December 2022 by keisha young
Staff was great and storage was always clean. Great experience.
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December 2022 by melissa ayala
I had a unit here for 6 months give or take. I cannot begin to express how wonderful their customer service is.Ms. Sharese (the manager) is one of kind! She would always call and give you a reminder for bill payments. If your anything like me and live a busy life, you can only imagine how helpful that was! I had a phenomenal experience with you guys. If your in a need of a storage unit this is definitely the place!!
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November 2022 by Shayla Wright
The store manager Shareese is awesome!!! She is so knowledgeable and such a great help! Property is clean and in a great location.
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November 2022 by DENISE JOHNSON
Shareese is an absolute gem! Very professional and amazing personality!
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November 2022 by Shay
About 2 months ago I was in dire immediate need of a storage space and the young lady that assisted me, Shareese Wise was so personable and informational and professional in helping me. I was a basket case when I came to her facility and she didn't miss a beat in helping me to get the right size storage spot very accessible for me because of my then, not too good health!I honestly thought she was the manager!She gave me all the options to choose from: discounts, promotions, she covered everything. I'm forever grateful for Ms Wise' above and beyond assistance and for Store Space Self Storage Thank you
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November 2022 by Sharon Jordan
About 2 months ago I was in dire immediate need of a storage space and the young lady that assisted me, Shareese Wise was so personable and informational and professional in helping me. I was a basket case when I came to her facility and she didn't miss a beat in helping me to get the right size storage spot very accessible for me because of my then, not too good health!I honestly thought she was the manager!She gave me all the options to choose from: discounts, promotions, she covered everything. I'm forever grateful for Ms Wise' above and beyond assistance and for Store Space Self Storage Thank you
