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March 2024 by Xavier Francis
The overall atmosphere of the store is dismal. As soon as I walked in the store, I greeted the employee who was putting away shopping carts. He said nothing back to me. As I am walking through the store to find my first item which was Skinny Pop Original Popcorn, I could not find it. There was a label with a bar code that said "Skinny pop Popcorn" so I know they sell it. Also, I came in this store last week to buy the same product and they had it on their shelves but this time I could not find it. I shuffled the other bags of popcorn around hoping it was hidden in the back but I still did not see it. So I walked around the store looking for an employee who was stocking shelves or walking down the aisles so I could ask them for help but I could not find anyone. So I ended up talking to someone from the bakery department asking them to call someone who could help me. The employee told me that nobody answered the phone and then told me that almost everyone left for tonight except the two cashiers and the manager, who was busy. There were no other cashiers, nobody from customer service, nobody stocking shelves, nobody working in the meat or dairy departments, nobody in the back of the store, etc. Then I asked him to call the manger and he said she did not pick up. Then I got in line to check out my items and there were only 2 out of 15 cashiers. The lines were backed up to the aisles. Self-checkout was not open (probably because there was nobody there to watch the customers as they were checking out). The cashier did well in bagging my groceries and telling me to enjoy my night but everything else I stated above is unacceptable.
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March 2024 by June Kelly
The service to connect to the internet is poor .you can not get the deals if you can't connect to their wifi???
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March 2024 by Paul Greenhill
The Pharmacy staff is excellent.
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February 2024 by Duane Moore
They close the self checkout lines way too early and then will only have 2 regular checkout lines open with 20 people waiting in each line.. They need to keep more regular checkout lines open if they plan to close the self checkout or keep the self checkout open longer...
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February 2024 by Kimberly Marshall
Always long lines.
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February 2024 by Michael Geoghegan
There’s a Giant right around the corner. This place is a disaster. No baskets, always long lines, and they make you ask for paper bags because “people steal them”. Newsflash. Using paper bags to bag your groceries isn’t stealing, it’s part of the business. Just go out of business already so we can get a better store.
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February 2024 by Aksam Rafiz
The counter staff should be retrained. They move slow considering only 2 counters are open. Learn something from Aldi's.
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February 2024 by Night Dragon
This Safeway needs to step up it's game if it wants to compete. It IS clean and has plenty of room to move around, but there is always a shortage of shopping carts even though I see the employee going to get them all the time. Apparently they are short on carts from them being taken. I couldn't find a bottle/jar of honey; I looked in the syrup section, the condiments section and the baking section. Also I couldn't find a package of bologna! There was deli cut bologna, but that's too expensive. All I wanted was a package of Oscar Meyer or whatever. Very frustrating.
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January 2024 by Nena Beecham
The store has not had plastic bags for at least 4 days. Instead, they are charging $1.99 for a recyclable bag. At the very least, one bag should be complimentary. Very disappointing.
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January 2024 by Quita J
I went to customer service. They had a sign stating that they were not open. How is your customer service not open on a Friday? I stood there for about 10 minutes just to see if anybody would ask if I would need help. Three associates walk right past me …I ended up calling into the store in order for someone to even come out of the office to answer the phone…. That’s how I had to get help… Pitiful if you asked me. I needed help with Something in the floral shop, but it was behind the counter and I was told The one person that could help me is ringing people on the register, and they had a Line. I was told what was out is what I could get, which was crazy because what I needed was behind the desk. She couldn’t even go behind the desk to get what I need, so I would’ve been wrong if I would’ve walked behind there myself, right?! Do better as far as customer service…. Oh, not only was I going to pick up that? I also was going to leave out with the cart full of food. However, they had not one cart available…. What a great way to start off 2024….
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January 2024 by Paul Johnson
I got there about 6pm could not find fresh crabmeat was close whats with that ?
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January 2024 by Charlotte Fenwick
They didn't have cabbage today, and the bakery was closed. And there was empty shelves everywhere in the bakery
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December 2023 by Samuel “BLUE” Vinton
The store is clean, but I’m standing in line at 9 o’clock, and out of 15 registers only one is open. All the self checkouts are closed for some reason, unfortunately, this is the norm. Hopefully someone from corporate reads this and talks to management about keeping the self check out registers open on a consistent basis.
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November 2023 by Stephanie Pierce
Clinton Safeway is the worst! Day after Thanksgiving, stood in line for 25 minutes, line super long, one cashier, other safeway employees are walking around the store just looking and didn't care to open up another register until a customer got loud! Only one employee was able to do refunds while the others just walked the store!!
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September 2023 by Charles Goff
At first just Safeway was okay you like four or five stars now you better watch out when you purchase their meat and fish the days they have on their says they are good until a certain time but actually when you first purchase them they are already going bad the fish especially when they wrap it up you cannot smell but when you open it up if a bunch of funk also with is there a pork and chicken I don't know why they are doing this but the food when you open the package up you can smell how old it is or they left it out then refeezd it and took it back out to thaw again very nasty they're not looking out for your best interest watch out there doing the okie dokie I'ma start taking all that bad funky meat and fish back and find somewhere else to shop if it keeps going on