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June 2024 by Rod B
I was referred to Randy's from another mechanic that was far away in west Virginia. My car was worked on for 2 months from my previous mechanic and the problems still occurred. I take it to Randy's the problem is fixed in 4 days . My car never ran this smooth ever. The Customer service was great I highly recommend this company to anyone . Great prices and great customer service. Definitely gained another lifetime customer as long as I'm a bimmer owner. Thanks again
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February 2023 by James M.
Brandy's is an excellent place to get your car repaired he was responsive and honest and straightforward and a very good mechanic I will be taking my BMW back there again whenever it needs it. Even more importantly the wife was happy also.
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June 2022 by Trevor Watson
Excellent service. Randy is a top shelf human being.
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January 2022 by ShaRon Gulliver
Communication is the worst I've ever experienced. I had to keep calling to find out the status of my vehicle...told it was one $900 issue and then i was told it was another 300 issue...he kept it for two weeks and still couldn't tell me what was wrong with it...after growing agitated with my calls he told me he didn't know what was wrong, when I would get my car back or how much it would cost..Service: General repairs & maintenance
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December 2021 by LaToria Bolling
I went to get an oil change, the owner was very nice BUT I later found out that he charged me double compared to what the BMW dealer charge for an oil change. I will not take my car back there for an oil change. His explanation for the increase was that the cost of oil had went up. Well, I guess the BMW Dealership did not get that memo.Service: General repairs & maintenance
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September 2021 by Mrs. Suzanne H-R
Very professional, knowledgeable, and courteous.Work was done as needed and explained. No surprises.
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April 2021 by Trevor Watson
Absolutely wonderful person who is always fair and very reasonable. i feel very comfortable doing business with someone who you never have to second guess his honesty.
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April 2021 by suzanne hampton
Very professional, knowledgeable, and courteous.Work was done as needed and explained. No surprises.
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September 2020 by M.E.
Excellent service Have been there before & will continue to have my Mini Cooper serviced there.
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February 2020 by Tonya Scott
Horrible service. I will never use this company again.
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December 2019 by Shawne Howell
Randy is the BEST mechanic I have ever had! He is honest, reasonable and does exceptional work! I have been taking my car to him for years, and recommend him to everyone I know.
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February 2019 by Alex K.
Richard the owner was very helpful with a issue I had with a car of mine. I had a question about fixing a problem a previous body shop had caused and now was going to cost me a lot more money if I took it to my local dealer. I was wondering if his shop or, for that matter, any shop might be able to do it cheaper. He was very helpful; even though the shop was closed and helped walk me through the steps I might need to take to solve my issue. I, in the end, didn't have my car worked on at this shop but I can't say enough about the customer service.
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September 2017 by LEN DESALES
Great friendly staff and reasonable price, Owner is really nice, and knowledgeable. I will be back and I would recommend this place to my family/friends.
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August 2017 by MuSic RoCk
Great friendly staff and reasonable price, Owner is really nice, and knowledgeable. I will be back and I would recommend this place to my family/friends.
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September 2015 by Brian “Vez” Dombroski
Horrible. I was sold something they never actual had. I tried calling to see where my part was, but they are only open 1 day a week, so I had to wait until the following week to talk to someone. I wanted a rush order but settled for regular shipping even though it would be close on time. My mistake was in thinking they actually had what they sold me. I was told I didn't get a call because they had the wrong number and maybe I gave them the wrong one... Yes, it was suggested I got my own phone number wrong. Original guy...horrible. Second guy, polite, but pointless since they already hung me out to dry. AVOID
