-
March 2024 by Eva Thorne
My friend has this service and metro by t mobile is the ABSOLUTE WORSE. When you try to make a payment on line you can not. If you call in or go to the store they want ro charge you a $5 fee. This bogus fee charged to thousands of individuals lines the pocket of this thieving company. I hit my braking point today and am porting all number, metro by t mobile has been giving me the run around filor two hours and every person I speak with tells a different lie. I am ready fir them but they are not ready for me.....fire and brimstone is coming.
-
August 2023 by Fulera F
I did not give 5 stars because when I bought a phone there in the past, she gave me back the top part of my old charger with the new wire that plugs into the socket and kept my new top. So I have a black top (old) and a white wire (new).
-
August 2023 by Richard Hayden
When I got home the charger block was missing to the phone
-
January 2023 by Elaine Russell-Spence
Customer agent was very disrespectful, had no time to listen what i was saying and hang up phone in my ear.
-
April 2022 by Magaly Mendoza
I love coming to this store. Brenda always takes good care of me with a smile on her face. She explains everything to me in a way that I can understand she definitely does a great job.
-
March 2022 by John S.
I called to see if they had a specific phone. Sounds like a spanish lady that answered. She picked up and had an attitude and acted like I was calling her person phone and I was bothering her. They need better customer service people. Time to clean house management.
-
October 2021 by Cherylnel Edwards
Great customer service!!! The employees AT THIS LOCATION are patient, informative and professional. The best Metro PCS I have been to. There are two within 2 miles of my house, but I prefer to drive the extra 15 minutes to come here. Same company but different experience and customer service at other locations I have visited.
-
March 2021 by Walter Hatcher
There is one staffer that will keep me coming back to the Clinton location. She will take care of you.
-
February 2021 by randy watson
MS.CARLITA is amazing to the core
-
October 2020 by Aaliyah x
Never answers the phone
-
June 2020 by Eric Norris
Great customer service!!!
-
February 2020 by Harriet Young-White
Iwas very pimpressed with the way Ms. Carlita at the Clinton, Maryland storehandled her customers, including me. Working solo, shemade sure to acknowledge everyone who entered. Along line formed, but she served each of us quickly. She seemed to have vast knowledhe of of the various plans and phones. Most impressivly, she answered everone's questions while 0taking payments and selling. I was amazed at her efenciency and patience.. From now on I will only go to thatWoodyard Rd store . I like the way i was treated there.
-
August 2019 by Ella Conawayy
Employees give good service.
-
August 2019 by Jeanette McDonald
Allen is Good person
-
August 2019 by Francis O. Dickerson
give alan a raise that man so nice and fast
