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“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“Kazim was phenomenal to work with on our band merch shipping needs! We played the anthem venue next door and needed to expedite shipping a large quantity of boxes ahead of us to the next show in a tight timeframe. He made it a seamless process via his top tier customer service, kindness and overall knowledge on best shipping strategy. Thank you again Kazim!”
“This is the only location i would to!I have 2 locations that are within 8 mintues from my home. I will drive 25 mintues to get to this location because of the customer service. I absolutely love this location!”
“The attention that this company gives us is the best, and also when ever I purchase something on Amazon it always comes the next day, so I have to give them what they deserve.”
“We have had an amazing 10 year partnership with IO DC. They have supported us in creating efficiency as an adjunct to our back office functions, great conference spaces and of course our dedicated offices. The great value for us is that in this virtual era - we have a live GO TO person to help us with any of our Business needs - incoming mail, phones, outgoing package mailings, even ordering lunch for our business conferences! Thanks IO”
“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”
“I return a lot of stuff I find Imani (or Armani) very patient and helpful. Much more better experience than I get with the UPS store in Bowie. I was wrong about something and she was very polite and how she corrected me She could have made me feel a lot more stupid and she didn't five stars for her I hope I got her name right She works at 11:30 a.m. on Wednesday July 3rd that lady really loved her she's very good at talking to customers and moving things along as fast as possible and professionally”
“The staff all around was very ecstatic to help me and they did it in a timely and professional way! I want to especially thank ms.Priscilla for being so kind and understanding. Stop by this location whether dropping off or shipping off they’re there to help you get in and out precisely! Thanks again guys ”
“This post is long overdue as I’ve been going to this location for the last 3 years. I wish every UPS location had staff as friendly and helpful as the L St location!
From shipping to purchasing package materials, friendly conversations, and navigating package mix-ups during the holidays, the staff at this location have been nothing but helpful and kind.
10/10 recommend, 5 stars, all of the highest ratings!”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
“I was there on 01/11/1024 and this young man name Kevin was so helpful and was extremely polite. It’s been a long time since I received great customer like that. This will be my ups store from here on out. Thank you Kevin”
“Great UPS store, the people who work here are tech savvy and attentive. Could be a little more organized, it's chaotic sometimes. And the lines can be too long. But I do recommend this location.”
12:30 - 4:30PM
12138 Central Ave #777, Mitchellville
Mailbox Centers
“It’s crazy that I’m seeing so many negative reviews for this location. I’ve never had any issues with the customer service here. The gentleman and both ladies I’ve encountered many times over the eight years I’ve lived in Upper Marlboro have been friendly and helpful. They get my packages processed quickly and I’m out the door in a flash.”
“The owner is one of the kindest, most accommodating, and patient people in a city that can be very cold.
I was truly blown away by the level of care. There's a lot of UPS stores in DC, but I doubt another will give you the same quality of service”
“FedEx has the best staff and they're friendly. They go above and beyond daily to make sure the customers are in and out quickly. The service is always great!”
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“I use this place quite often when I have to do a return. The staff is always efficient and gets me in and out of there in less than a minute. I can't always say that about the customers who for some reason never seem to have their act together. It would be nice if they could have a separate line for these folks, you know what I mean?”