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December 2023 by Mark Gross
The owner is rude, dishonest, charge dealer prices and does not honor his own suggested repairs. I do not recommend this shop. Go at your own will. Good Luck..
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November 2023 by Walter Bradix IV
Always a pleasure to stop here. People, prices, service… always great (and that counts 1200 miles from home :) )
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October 2023 by Candace Hood-Bey
Did a wonderful job! Got my inspection, tag, and title all in under 2 hours! I am very pleased!
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October 2023 by Calma Paiz Calderas
Excellent service! Ávalos, the tech was very friendly and explained everything thoroughly.
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October 2023 by michael auls
Good place for Md safety inspection and got my tags in minutes
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September 2023 by Roxann Spearman
Brought my volks Wagen in today for md st inspection. Terrific fast service! Highly recommend!!
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August 2023 by Danielle Davis
Had my Maryland Inspection (truck) done at this station. They were quick and priced reasonably. Did a great job. Highly recommend!
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August 2023 by Kimberly
Can't say enough good things about this station. Avalos was wonderful and was able to fix and change my flat tire in no time at all. Very helpful and kind.
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August 2023 by Dominick Partlow
Mechanics were very quick and explained everything in full.
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August 2023 by Gail McLamb
I went to this Citgo today because I had a flat tire. This is the worst customer service I've ever had. They don't care about the people all they care about is the money. They had me waiting for the longest to change my spare tire and charged me $36.05 just to change my spare tire after I was told it would be $20 from another mechanic that rude manager said it would be $35. Stay away from there, all they care about is the money. A manager with that attitude and frown on his face was just disgusting to me.
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June 2023 by Tally A.
Reap Off, Very Rude and Unprofessional, Inconsistent Pricing, and Additional Charge for Reinslection, False Assessment!I normally don;t write a review unless it's absolutely compelling. This is on of those cases. REAP OFF: I called ahead to find out the price for MD State Inspection, i was told that cars cost $129 and Trucks $149. But, upon arrival, the lead mechanic gave me a bill for $149 instead of $$129. They also charge $49 for reinspection, which might be a reason for wrong assessment to force you back to their shop.RUDE AND UNPROFESSIONAL: Upon arrival, the lead mechanic asked, "what do you want", i was very surprised, how rude he was. i asked him, why, he was so rude, he just looked at me. I should have left at that moment, but i was eager to get the inpection done. After i complained about the bill, it was adusted to $129. This was no mistake, an unsuspecting lady that i met there was charded $149 to inspect her Honda Civic. In addition to the price gauging, they also charge additional 3% for paying with debit or credit card.DELIBRATELY WRONGFUL ASSESSMENT: My car had a tint, and was missing two lug nuts, which was absolutely necessary to bring to compliance. Where things got interesting was when i was told to replace a left rear axle inner boots, that needs no replacement, and they quoted $619 to replace it. I went to another shop for a quote, i was surprised when i was told that nothing was wrong with my rear axle boots. I went back to Citgo for reinspetion after i removed the tint, and replaced the two lug nuts. I told the same rude lead mechanic about the other shop's dagnosis,, and believed it was a misunderstanding. He Immediately got furious, i couldn't stand his attitude and disrespect anylonger, i took my car to a different shop for new reinspection. The customer service and result was incomparable. The new shop was surprised that i was told to replace the rear axle boot in the first place. MY RECOMMENDATION: I will not recommend this shop, not even to my enemy, based on the above reasons. You can see the bills and recipt as proof.
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June 2023 by Jacquima Caulton
My MD inspection experience was pleasant and efficient. Was even offered a charger when my phone died.
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April 2023 by Natalia
got an inspection done here back in october, was missing paperwork and my inspection expired so I have to come back to get it redone. everytime ive called with questions theyre always super helpful and they get you in and out quick for the inspections. thank you!!
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April 2023 by Misha A
My 25 year old daughter purchased a new/used car...so proud of her. She looks up the reviews on her own for this location to get it inspected. She goes there on her own, and Arun explains that her bumper needs to be tightened. She agrees to them doing just that. However, while doing so, Arun's co-worker/employee puts a scratch on her bumper. Mined you, she sees him do it and says something to him about it. He does not want to admit it his mistakes or offer any type of compensation for it. My daughter comes home upset, and I then go up there with her. He then finally offered some of the money back. If I had been at work or unavailable, they would've never fixed there wrong. Please go somewhere else and save yourself from the hassle.After showing him the before pictures, he could not deny it had been indeed scratched at his shop. I'm still in disbelief that they put screws on the outside of the bumper (my daughter was ok with that part) so I let it be it was the scratch that upset her, mainly them not owning up to the mistake.
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March 2023 by Jasmine Plater
Got my car inspected here and they failed me for tints. When they could’ve told me I wouldn’t pass with tint on my vehicle vs just taking my money. Called them to get an understanding and they simply put me on hold and left me there
