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November 2023 by donna bridges
not as comfortable as other banks I have been to
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October 2023 by Carolyn Walker
Respectful and Efficient customer banking services!Competent & efficient financialrepresentatives who are knowledgeable about all financial products offered!Thank you Capital One Bank!
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August 2023 by Cheryl Thomas
I had my second cleaning today at this dental center. I highly recommend the hygienist Kenny. He takes the time to explain the cleaning procedures, acknowledges your concerns, educates you on maintaining healthy teeth & gums & compliments what you are doing to maintain healthy teeth & gums. Im terrified of dentist & was again totally relaxed because he asked through out the cleaning , are you okay & can I proceed, He made me feel comfortable the entire cleaning with friendly conversation. I highly recommend Kenny if you have fears of dental cleanings. Please request Kenny for your best experience in my opinion. CT
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August 2023 by PH CERT
They only have tellers now. No customer service associates.Plus: two ATMs.
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November 2022 by Gary Grissett
Long line. Capital One needs to reopen some other locations.
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October 2022 by deborah
They have the in and out line in one area. There is no space so you have to get close and personal with strangers to do your transaction. I like that they still have hand sanitizer available.
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September 2022 by Kenny Kardashian
They should close the doors the couple of people that work at the desk do not know anything about banking They keep saying you need this and that and they are wrong after going here so many times I gave up went to the capital one crofton location I was in and out in 10 minutes it's crazy I have to go to crofton to do my banking when I live 10 minutes from the clinton location but they have no one in charge and the guy that is there smiles and lies to you it's time to close this account out and I will go to crofton to do it they would be confused in Clinton
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August 2022 by Vernon Montgomery
I love Capital One. That's all I can say
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July 2022 by Marx Martial
Al got a bad customer service, I made a deposit since Monday and still ain’t get my money after 5 business days. Horrible bank
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April 2021 by Angelo L.
The teller Jasmine was AMAZING!!! I was having a huge issue with cashing my check and she not only worked with me but she made time to make the necessary calls to ensure my check was cashed. They don't make nice people like her no more and i really appreciate what she did for me.
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March 2021 by Rick A.
I have been a Capital One customer for over a decade. Two years ago I made a monthly payment. A Capital One employee changed the payee to her name. Capital One advised me to file a police report and a Bank Forgery Affidavit which I did. Today I was told Capital One was closing my file without returning my money.
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February 2021 by Fay Keys
They close during normal business hours and guard their normal close of business hours. They will check you for being 3 seconds passed closed and let you know they are closed!!! So I drove to the bank to cash a check and they were closed at 11:50 am. I drove in the cold rain and for what! On a Saturday? Give me a break!
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November 2020 by Frank Dent
This is a wonderful bank. The staff are friendly and helpful. I enjoy visiting this branch each and every time. Keep up the good work. - Frank Dent/ FDENTCONSULTING
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November 2020 by Akintayo Owolabi
I drove very far to get here, on getting here only to find out that they are closed, and showing they are open on the app, confusing and wasting people's time. Very unprofessional! Need to update your app!
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November 2020 by Stephanie Daniels
The tellers have horrible customer service! They have the lines going out the door while they take breaks in the back to eat. Very unprofessional need to improve asap