6:00 AM - 10:00 PM
10440 Campus Way S, Kettering“My experience at this Lowe's Home Improvement store was positive. I shopped online for the product that I wanted. It was convenient to comparison shop online to compare products and prices. I made my purchase and selected curbside pickup. A few hours later I received an email saying my order was ready. I drove to the store and parked in a number space. I entered the space number in the confirmation email. And then a few minutes later a store associate placed the item in my vehicle. It was a great shopping experience for me.”
“the employees in this store are always willing to assist me when I ask. They have always stopped what they're doing to assist except when they're working with a customer and I'll wait or not. When I encountered staff who don't know what's in their store, if I find the product I find them and show them and tell them where it's located. most of the negative reviews I've read are due to poor management, training and oversight. The buck stops with the manager. Customer service staff are just bodies on duty.”