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November 2023 by The Wells Crew
Terrible customer service!! “Sun W” (cashier name stated on my receipt) has the WORST attitude ever. She was very rude and passive. As soon as I walked in she looked up at me and looked back down at her paper. She didn’t even part her lips to speak. She even yelled at an older lady who was asking where a product was located in the store.Go to another beauty supply where they have a pleasant attitude!
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October 2023 by Sonja McCombs
DO NOT PATRONIZE THIS STORE. Yesterday, my 14 year old (straight A honor student athlete) was accused of stealing as she approached the cash register to pay for her items. Our family is upstanding, hardworking members of the Clinton community and my daughter has never needed to or stolen anything in her life!!! I am sick of people coming into OUR communities and mistreating us or our children.I immediately returned (because it was my credit card) everything and told my daughter to never, ever patronize a business where they make you feel less than.
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September 2023 by Danielle Fisher
I’m sitting in the parking lot. Came in to get gray hair for my mother and bleach for myself. I asked the girl to come and help me and she had a bit of an attitude, but I gave her a bit back and she calm down so I thought nothing else of it. Then, as I’m looking at the colors, I hear another woman telling the lady at the register that she doesn’t appreciate the attitude they gave her daughter earlier. The lady didn’t yell she didn’t cuss. The women at the register chose to get an attitude and said she didn’t know what she was talking about. But shouldn’t the answer be “ I apologize! So sorry it won’t happen again! I’ll look into it.” Anything that a responsible business owner would do? Instead she argued with the woman. Couple minutes later when I walked to the counter, she was talking mess about it to one of the other workers. Really?So I said shouldn’t your answer be I’m sorry? Shouldn’t you try to figure out what happened and fix it? She said angrily “I don’t know what she’s talking about!” I said, “But why are you getting defensive instead of figuring it out? If you don’t know what she’s talking about and you work in customer service why would you not say let me learn more about this. Let me talk to you through it.” She talked over me an got an attitude with me too. So I put my stuff down and walked out. Not to mention that I have my five year old daughter, holding my hand while she’s raising her voice at me.I also did not yell or curse or say anything crazy. They’re rude. We are your customers. The initial thing didn’t even happen to me, but it was enough to make me not shop here again. I drove 15 minutes to get here. And I won’t be coming back.
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April 2023 by Marcia C Matthews
Love it. Found just what I wanted. Been looking for it for weeks. Very organized store. Great customer service.
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February 2023 by Aneika Williams
They are the best me, my twin sister and my mother have been coming to their store for YEARS. Always so pleasant
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February 2023 by Bryant Hamlor (Bryant H.)
They seem to have everything from what I am told but I don't buy things personally, I only accompany my family members. They have made an effort to improve customer service by posting greeters around the store. They are also available to assist those that need help and they seem to be knowledgeable about the products.
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November 2022 by Deborah Amis
Great place to shop for all your beauty needs! Lots of other items too! Customer Service is Great!
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September 2022 by Tiffany B.
I'm visiting from Cali and I didn't do my hair before leaving. Randomly found this beauty supply and its huge! It has so many products and things I've never seen. They're weren't too expensive either. I highly recommend coming here.
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August 2022 by Faith MG
Well stocked with all the beauty and hair products. Great selection of wigs. I really liked the fact that I was able to get all I needed in this store.
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June 2022 by Ellie (Cloud)
Really great customer service, deals, and products. Store is awesome.
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June 2022 by Tarsh “T”
The staff could a little more knowledgeable of hair products.
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May 2022 by The Walking Mic
They have a really wide selection of items and generally have decent prices, but the customer service is poor. Each time I’ve visited, I’ve either been followed around the store, asked if I’m stealing or treated passive aggressively. Again, great selection, but the customer service is poor.
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January 2022 by Merira
Large selection of items but didn't have color my daughter needed. Nice selection of hair beads
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January 2022 by Tanya Meeks
I find everything I need. Excellent store.
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November 2021 by Bernie J
Very friendly staff and attentive. Not overbearing. Huge selection but popular items are hard to keep stocked. 14" is almost always sold out in popular styles.
