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August 2024 by VERA Vaughn
Best service ever… Aaron is the man !!!
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April 2024 by HALEY LOVE
I went here to have a oil leak repaired, I paid $294.00 dollars which included diagnostic of the car, brake light wasn't on when I came there but when I got into my car, surprise! the brake light was on, I ask for the light to be removed and almost got into a physical altercation with the mechanic, it gets better. The next morning I pull out of my driveway to discover that I still have the oil leak that I just paid to be repaired! They can keep the change! I would not recommend or return to this place. Ghetto and unprofessional, if zero stars was available I would definitely give this place 0 stars.
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February 2024 by Delshawn Rollins
Please share any identified issues that you notice to your clients, no matter the cost of the repair. Based off of the pictures that I’ve been sharing, there was an oil leak, as well as a coolant leak all along. After the poor Google review I posted yesterday, and bringing my car back in again today - Your mechanic quickly identified the oil leak, which was shown in previous pictures, but never explained to me. Providing detailed information will limit confusion, frustration, and poor reviews.
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January 2024 by Chicha Barnes
Very professional. Efficient service with integrity.
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November 2023 by Kevin Cheeseboro
Excellent work! Quickly repaired and friendly service!
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October 2023 by Agnes Muse
The service was great. I knew I needed a thermostat, so when I took my car in, they did diagnostic to confirm that I needed the thermostat. The work was done. What I like most about them, they showed me pictures of my engine to say I have an oil leak, and I needed to have it done soon. Good job, I didn't feel pushed to have the work done right away. I will go back for Beamer to do the repair. Thank you Beamer Auto.
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September 2023 by Jameson Fanord
Wonderful
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September 2023 by Courtney Felts
Easy to navigate.
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August 2023 by Albert M.
Took my 325 for a no crank no start. They had my car for about a month and a half, and recommended a buy another key and they do a bypass. That was about $900. After doing both, the car still didn't start. They then recommended changing the spark plugs and a intake hose.... (for almost $700 ). I declined that service because I knew that wasn't the reason. They claimed they couldn't scan the engine codes. So after almost 2 months and $900, I towed my car back home with the same issue it began with. The battery was dead when I got it back, so I charged it and scanned it myself. I now have a P0604 code ( I didn't have b4 Beamer auto) and it's the only code. I don't think they're as knowledgeable as they should be, especially to work majority one brand.
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June 2023 by MsVonne
You need more transparency with your repair costs. Each time I visit, the price fluctuates and the owner isn’t around to verify. I may as well go to the dealership.Service: Oil change
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June 2023 by Dave P.
Yet another great review of Beamer Auto. I recently had my M235i worked on, it needed subframe bushings- a very complex procedure, even for a seasoned tech and it was something other shops either couldn't handle or just refused to do. It's an all-day job and they had to drop the entire rear end to do the work. My advisor, Kevin- was excellent with constant communications and kept me in the loop the whole time. Timelines were met, pricing was fair and they did excellent work. Well done guys!
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May 2023 by Ingrid Glasper
Great customer service. They are the go-to auto repair for every BMW my family has owned after warranty expires. Great work and reasonable prices.
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March 2023 by Martinez Lopez
This is a completely honest review. For the past 10 years I’ve used Beamer Auto to repair my vehicles. I have never had an issue until now. I took my car in and wanted a quote but I had to consistently call just to get a quote when I was told I would receive it right away. They charged my oil but never updated the instrument panel. My vehicle lights displayed that I needed an oil change and it was done but the mechanics never updated the car. The customer service is horrible now. I’m currently in the process of looking for some place else for my vehicle needs. I really didn’t want to give them a bad review but my recent experience was really badService: Auto maintenance
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March 2023 by Regi
I've used beamer auto llc for various repairs over the past 3-4 years. my last 2 visit have left me questioning the integrity of the team servicing my car. There is an awful lot of fast, double talking. i tend to ask very pointed questions to avoid confusion and make sure we are all on the same page, of late the answers i receive to my questions don't address the question asked, when i bring this to the service advisors attention then the double talk starts. i do acknowledge that the repairs completed have been satisfactory i just question the legitimacy of some of the repairs,. additionally the price charged for parts far exceeded the price charged for parts from BMW service centers.Services: General repairs & maintenance
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March 2023 by paris w.
Dawn is amazing super helpful,great communication & customer service . My Fiancé car was stolen and later totaled and she helped through the entire process . I definitely recommend this Auto Shop !
