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March 2024 by Michelle Allen
One teller working in the middle of a busy day! Lots of associates walking around aimlessly.
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January 2024 by Denise Huntley
Great service
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September 2023 by Ji K
I like this bank better than any other bank. Every time when I visit, they provide a great service. Today one of teller or banker? ( Deandrea) was great helpful. I really appreciate it.
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September 2023 by Ashley Spinner
Got me in and out! Love that! Some locations need a manager for many services outside of deposits and withdrawals.
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July 2023 by Patrick Jones
I’ve attempted to call the bank for over an hour…NOTHING!!! So I attempted to make an appointment—the earliest appointment was 28 July—a 30 day wait,totally unacceptable.
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October 2022 by Bobert J.
Service with an attitude. The bank is very nice and clean on the inside. But the tellers are rude and unprofessional. They have personal conversations in front of customers. And ignore the customers money transactions.
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October 2022 by Yvonne Stanley
This branch of BOA is the worst I have been to. There is one teller working in the middle of the day. It is impossible to come to the bank during your lunch hour. I have been here more than an hour and still waiting because there is one teller. There is no since of urgency by anyone. There are fifteen people in line with more people waiting outside. This the worst example of customer service. No stars one is too many, need the one to post comment.
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September 2022 by Kenny Kardashian
September 6th the lady at the info desk was making up stuff that I knew was not true, she didn't know anything about what I was there for then she said she was going to get someone to help and never came back I just left and went to bank of America in crofton and got it taken care of and the lady in Clinton was not able to help the man in front of me either unbelievable
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September 2022 by Denise L.
Horrible customer service! This Bank of America location has been a mess for many years. Went in to pick up foreign currency that was ordered and delivered to the Bank for pick up and was told that we needed to schedule an appointment for the next day. Also needed to get a witness signature on an insurance document and the Manager (Brian) refused to allow anyone to witness the document. Brian is extremely arrogant and unfriendly as a Manager. I see that this Bank has an average of a one star rating and that is too much! Absolutely not recommended!
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August 2022 by Cassie Krause
Rate a zero. Will be closing my accounts.No customer service. Bank employees sit at their desks doing nothing. Making customers sit and wait while they take personal phone calls.
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July 2022 by Builders C.
I want to give this location a negative 5 stars, I came in about 20 minutes before 2pm with a cashiers check and they refused to Cash A CASHIERS CHECK .Their Associates are lazy and uninterested in customer assistance. Worst Bank Location In Clinton Maryland.
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July 2022 by Rowena “Roe” Faxio
Atms not working 900 o'clock n the morning, shameful
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July 2022 by Lorenzo Finch
This branch definitely needs to close
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June 2022 by E Katrina L.
Review Title: Why Are You Banking With Us??? The first time I came to this branch, this is how I felt. The customer service was trash! Dumpster type trash. I felt the teller was annoyed at me. No hello, thank you for banking with us, or even acknowledgement of my presence barely. This is the trash that's given to black communities. Do better Bank of American! Do better!
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April 2021 by Robin Sizemore
I would give a ZERO if I couldMy husband is currently sitting in your Clinton, Maryland branch. He has been waiting for an hour now. He had a 9 AM appointment. He is made to wait and wait and wait. The customer in front of him is getting a replacement debit card for the last hour. They are being loud enough to make sure that he can hear this. He was actually made to leave last week because it was 4 PM. In which he also had an appointment with another location but that location closed for the day and we were never notified. My husband is trying to settle an account from which HIS BROTHER DIED. If he doesn't get this settled today then we will be turning this over to the attorney. This is the worst customer service and banking business that we have ever had to deal with.
