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“I have to say Kim at the front desk was like superwoman, My daughter fell ill and needed an ambulance, and my wife and I are in New York, and this all took place at 2 am. Kim open the apartment and was able to open the door to her bedroom, made sure she was dressed ok to go to the hospital. Like I said Kim is fantastic and she put us at ease that she was taking care of everthing. You are lucky to have such a compassionate and caring person as Kim.”
“The service team is truly amazing, they are all so lovely and so willing to help! Special shout out to david on the service tech team, he seriously knows his stuff and is the sweetest guy ever!”
“My husband and I were looking for an apartment for our new family. We were absolutely drawn to 909 for the size of the apartments. They are SOO much bigger than other places we've looked. After we got the video of the apartment, I called them and LET ME TELL YOU!! Brittany was absolutely phenomenal and super knowledgeable on the phone. She was very thorough and answered every question I threw her way. 909 is so lucky to have her! Unfortunately the price was a little out of our budget :( but we'll definitely keep this place in mind. THANK YOU BRITTANY!! Hopefully the next place we move to will have staff as sweet as her.”
“I just had a tour from Chanel and she did a wonderful job taking me through The Banks community and highlighting the amenities! Not only was her personality and service excellent, but so was CeCe the lovely concierge!”
“I am a tenant at the Press House located at 331 N. NE, Washington, DC. I have been here two years now and let me convey to you the wonderful job Marvin is doing.He always takes the time out to help the residents here at the Press House, especially the elderly and disable. In so much he goes beyond his duties to see if you are well taken care of as a resident at the Press House.No matter what he is doing he seems to assist you with any problem or issue you have. Moreover he has great patience and concern.He is a big cornerstone that makes the day to day operations here at the Press House run smoothly and efficiently. I would highly recommend Marvin for a pay raise and /or any higher position he can obtain I am sure he deserves it.Your SincerelyYusuf A. Rahman”
“I don't usually write reviews but I can't stress enough how awesome this leasing team is! After calling what seemed like a million buildings, 1210 Mass was the only building that offered the lease terms I was looking for in the exact location I was looking for. Darius and Faren went above and beyond to help me get approved and moved in and I can't thank them enough for all their help. Rest assured you will be working with people who truly care for you!”
9:00 AM - 6:00 PM
97 Capital Ct, Largo
Apartments
“To whom it may concern:I have lived in the Everly community for a little over a year, and can confidently say Ashley Hunt has made the difference. From the beginning of my journey to date she has played a very key role in me remaining here. She is sweet, welcoming, engaging, and thorough. Anywhere I go, if I go has to have an Ashley or above for me to call the environment home. Thank you Ashley for every encounter. I hope this message is seen by all who can continue to promote Ashley and train others to be like her.”
“My boyfriend and I moved here a month ago and instantly fell in love . Regina in the leasing office , made the move in experience easy and enjoyable. The residents are friendly . The community remains clean and quiet. I love it here so much and i do not see myself moving for years to come . Thank you Regina and all leasing office receptionist , my family is finally comfortable and happy.”
“So I’ve been living in my property for about 5 years mainly because of the convenience it offers! The metro is across the street and Trader Joe’s is literally a 90 second walk! Not to mention if I have any issue, I’ll just ring downstairs and ask for Sequoya because I know whatever I need will be handled with care and privacy! Lord bless the day I move because I won’t have her to call anymore!”
“I have lived here since 2018. The apartments are affordable and come with a washer/dryer in-unit. Maintenance responds quickly to tickets, and the office staff is amazing when it comes to answering questions and dealing with various issues.”
8:30AM - 5:30PM
9701 Summit Cir, Largo
Apartments
“I want to give a huge shout to the amazing team at Haven Largo!!!! Mrs. ShaMara , property manager is THEEEEEEEEEEEEEEEEE ABSOLUTE BEST!!!!!!!!!!!!!!!!!!!!!!!!!! She’s very professional, goes above & beyond to make sure the residence has great experiences , Always a positive attitude with her & Great customer service!!!!!! Mrs. Jennifer , assistant property manager as well , also Mrs. Kendra!!! These ladies are phenomenal. I’ve never had a bad experience!!! Again thank you thank you thank you!!!”
“Yes, my review is long. My experience went from bad, ugly to amazing. Gayle & Tim have turned my stay around. It took me a few months to write this review because I wanted it to be a true and honest review. Gayle and Tim came to my apartment 3 months ago and went through the entire apartment with me. They asked me what all the issue's were. Before they could even leave the apartment, they already had someone inside fixing things. Literally within 10 days, I had a brand new stove, a brand new toilet, and they put Quarter round around my entire apartment to stop mice from coming in. I can truly say that in 3 months, I have not seen one mice, my stove is lovely, and the toilet is not stopping up anymore. They have fixed all of my issues, and I am grateful.Yes, all of this shouldn't have taken that long, but it did. I'm just happy everything is almost perfect now. Thank you all!!!!Posted 3 months ago...1 star is not it. MORE LIKE A ZERO. I do want to say thank you to Tanesha. We did not get to see the apartment that we had chosen online yet, and we received a call saying that the apartment was ready. Before signing the paperwork, Tanesha allowed us to view the apartment. HORRIBLE!!!! They had roaches everywhere! All understand the sink and dishwasher. When Tanesha realized she immediately switched our apartment. Thank God! Since moving in on November 11th, it has been a nightmare. My stove does not work without me having to light it with a lighter, and that barely works. I was so scared to do such a thing, because it should be working. I've even burnt myself. So, on Thanksgiving, only one burner was working. HORRIBLE! I have mice throughout my apartment. They are living rent-free. Then it was so cold in my apartment. The unit said it was 76. It was more like 64. They had me sign a form with all my issues, and I had to turn it in within 7 days. After a month, no one came to fix anything. Finally, I got in touch with the manager on a Friday, and she said the engineer would be here on Monday and the pest person would be here on Tuesday. No one showed. I finally had to go to the office on the following friday and I was told that someone would be here Monday. An engineer came 30 minutes later. He looked at the stove, but it still wasn't working when he left. No one has been back since. It's been 2 weeks. Someone came and looked for holes for the rat. Found a huge hole and put down rat traps, and that's it. Then, one night, it was raining extremely hard, and my bedroom window was leaking tremendously. I called and spoke about every issue above and explained how nothing has been fixed since day 1. Then I spoke about the window. They put in a service ticket. The email stated that it would be completed by December 20th. Well, here we are, and it's December 26th. Couldn't even cook for Christmas. Now my toilet just overflowed and took long to fill up. This is the worst experience I've ever had. I have given them multiple chances to turn this around. But damn. I've been here for 46 days, and it's hell just to get things fixed. I deserve an explanation, things to be fixed and compensation.Update: they said someone would come today and no one came. Oh, by the way, it's been raining all day. Window still leak, stove still not working, mice living in the stove.... at this point, throw the whole apartment away. Literally, all I can do here is try to sleep. I can't cook, and I can barely sleep from hearing the rain dripping inside my apartment. If only we could post videos. Literally, I just took a 5 minute video of the mice coming in and out of my stove. Lol, who really lives here. At this point, put the mice on my application.”
“The management team as well as the maintenance team really cares about the resident’s wellbeing. They help come up with successful solutions to problems and get them resolved fast. I really appreciate this!”
10AM - 7PM
1500 Massachusetts Ave NW, Washington
Apartments
“Amazing staff Alisha, Jerry and Mr. Williams definitely welcome you with open arms when you arrive for move in. A staff that cares, smiles every time you see them, and a front desk concierge staff that is so helpful and kind. I couldn't ask for better living. The business room is even peaceful and everything you need to conduct business tasks.”
“I lived here for 10+ years and loved it! The front desk staff has always been incredibly helpful and friendly. Patricia and Maeza always looked out for me. I miss living here!”
“I recently applied and moved into Twelve12 and Mahamudur was beyond amazing from start to finish. No question went unanswered, none stop communication, superb customer service. He was utterly brilliant and very knowledgeable.”
“Location is Primo!Customer service is stellar!Atmosphere was good.We lived here for 2 years since moving from Cleveland, OH.Some things to take into consideration....Only having 1 way in and out of the parking garage was challenging.Living on the pool side we would get a few noisy parties. But never anything past 11pm which brought us peace of mind.The multiple times the fire alarms went off and couldn't be silenced for hours!But we have to say overall our 2 years here were beneficial and we would recommend Aspire if asked.”
“This is a very nice, renovated apartment complex. I highly recommend it to anyone looking for a nice place to live. The staff members are also great, the Leasing Manager Connie, the Property Manager, Sheena, and my Leasing Agent Auri, everyone was extremely helpful.”
“Thanks a lot to Tiara, Kelvon, & Mariama for their kind help with the move-in process, we greatly appreciate it & also enjoy this place!
They are very professional, kindhearted, courteous & respectful, helpful & efficient!
Thanks a lot, we’re very grateful?”
“Not sure of the young lady's name that assisted me but she was super helpful in answering all my questions about the application process, even with having just starting working in the rental office!. She was very fast and efficient and I look forward to becoming a resident here where they seem to care for all their residents!!! The Grove at Parkside definitely sets the standard when it comes to how property management should be!!! If she sees this review please let her know I appreciate her!!!”
8:30AM - 5:30PM
733 15th St NW, Washington
Apartments
“(Translated by Google) Distinguished cafe with special services near the White House(Original)كافى مميز بخدماته المميزة قرب البيت الابيض”
10:00 AM - 6:00 PM
8100 Gibbs Way, Hyattsville
Apartments
“I want to thank Jeniffer Thompson (Leasing Agent) for taking the time out of her busy schedule today for taking me on an unscheduled tour. Jenniffer you are the bomb!!! Thank you for caring and listening. You don't know how much your time/attention and your understanding have put me at ease, ensuring me that everything would be ok. Jenniffer, Thanks again!”
“There was some confusion on my date of tour but Natasha came right over and did an amazing job assisting me! Thanks so much for the tour and the easy going conversation!”
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“Amazing help from Terrance! He went above and beyond by coming in on his day off to fix my shower. Not only was he quick and professional, but he also took the time to thoroughly explain the issue to prevent reoccurrences in the future, and he ensured everything was working before he left. Terrance's expertise and positive energy is what makes Avalon a great place to live!”