-
April 2023 by Salman C.
I go grocery shopping at random times throughout the week and this Giant has never been too crowded. The parking lot always has spaces available and their groceries are always in stock. The folks at the bakery were also really nice when I was placing an order for a custom cake.What I really like about their self checkout is that it's limited to 20 items. A lot of times folks will take way too long and this helps reduce that wait. I just recently discovered their app which has a bunch of really good coupons. The only pain is that you have to manually add the coupons to your account. For example, I just used a "Get 5$ off your $30 grocery bill".
-
December 2022 by Wayne M.
This is a very large Giant in Columbia. I went it on Friday, 16th Dec. around 11AM - Most aisles are blocked by stocking personnel and their trolleys. Boxes and bags are all over the floors at a very busy time of day. Heavily scattered among shoppers are their absolutely uncaring employees filling orders, blocking access to shelves, and unconscious that there are customers being impeded. Stock is iffy. No cream, whipping cream, and several other items. And a general, long-standing rule is that the organization of the merchandise is completely illogical making it very hard to find anything.Came time to check out. 15 minutes in line. Then the cashier could not figure out what a white onion is. That caused her to have to bring a "manager" over to clear her mistakes from the register, 3 times. That all used up at least another 10-15 minutes. About 5 customers were backed up in line by the time she finally got it right. In fairness to her, the cashier was new, and obviously untrained.I grew up working in grocery stores in every department for about 5 years. What I see here is a store that is utterly and absolutely mismanaged. It was better in the past, so perhaps a competent manager left and was replaced by a wino from a nearby shelter.
-
December 2021 by Bob M.
This store is terrible! I don't know how many times I've purchased sales items based on shelf sales tags, only to find out at checkout (or later) that the item wasn't on sale, rather, they never took down the sales tags. And avoid their prepackaged items from the deli, as they typically are crap well before their sell-by date. And good luck actually calling anyone in corporate customer service. I'll avoid this store at all cost.
-
November 2021 by Vince T.
Specifically want to talk about the pharmacy. Very poor quality and terrible service. Book a vaccine appointment for a certain time and that's not the true time. They make you re-fill the forms you fill out online. And then you wait. When asked they say "oh it's like a doctors office. You want to see the doctor but you wait around for a while til you actually do. Just like a doctor makes you wait." Exact quote by this associate imaged below. Such disrespect not only to the customers but to healthcare providers everywhere.
-
September 2021 by Pete N.
Went to this Giant for the 2nd time in 2 weeks, they are always out of something. I normally get most of the same items. Both time they were out of 2 items I have been getting there for years. Will be going to Harris Teeter from now on. I had been going to this Giant for over 20 years.
-
June 2020 by Don J.
As Giant Foods go this is a beautiful neighborhood grocery store. I have been in bigger but this store is clean and spacious. The staff is hot or miss. Some are extremely helpful as you would expect in virtually empty store during the Coronavirus slowdown but others have fallen into bad habits like talking with fellow employees and giving minimum help to customers. But overall the store is very nice.
-
January 2020 by Bill C.
Thanks to the Best Giant Food store in Howard County MD. The entire Team through out the store is very supportive and helpful. Thanks Gang!!
-
December 2019 by Walker P.
I live in west friendship, i'm a fair-skinned afro-american male in his 50s and i've patronized this store only because they carry my fav sparking water (waterloo) and when its on sale it's a great deal for the 12-pack. Most of the employees are courteous towards me and don't treat me like I'm a taliban member but TWICE I've had incidents where female afro-american employees were totally rude to me, one middle-aged brown-skinned cashier with reddish dreds didn't even speak to me as I checked out in her lane yet she warmly greeted the white woman after me as I was walking away, didn't utter ONE WORD and then today I was in the rear at the deli looking for the day-old bread rack (where the baked items baked yesterday are sold at very reduced prices) and I found some items reduced in a cart in front of the bread area and as I was looking through the items, this afro-american female 40ish brown-skinned employee interrupted me with a harsh "excuse me that's for the food bank" and practically snatched the cart away from me. I apologized and said there wasn't a sign. She said "i know, i know", as if I were the one who mistakenly left the cart there and as she walked away with the cart I said "thats a very nice thing your doing" talking about giving the food to the food bank and no response. It took every fiber of my polite side not to get real black up in there. I'm waiting until tomorrow when i'm fully cooled off to call the manager to share my experience. I don't know if the employees are legacy or union members and feel they're protected or what, but I've decided to go without the sparkling water if it means I have to suffer intra-racial discrimination. Ugh! I typically shop in Mt. Airy or Eldersburg where professionals treat customers properly, without any regard to skin color.
-
October 2019 by Esther M.
Great neighborhood grocery store. The salads and fruit are always fresh. We probably come here at least twice while visiting.
-
September 2019 by Jessica R.
Uhhhhhhh I might go here to buy kitchen staples because it's the closest option to me. But I'll skip over anything produce or meat wise because..... if this is what's acceptable for you to show first thing in the door... I don't want to know what you do behind the scenes
-
December 2018 by Murky J.
Their service is atrocious especially at the deli. Their prices are high and sales are terrible (often, to get the discount you have to buy multiple of the items). If you have the option Harris Teeter is vastly superior in service, quality and prices. I only come here when I have to and buy only the minimum of what I need. I really dislike this store.