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February 2024 by Daryl Holly
Good staff
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February 2024 by Brofan1ty
This place is truly disgusting. Always serves cold food. Never remembers to put sauce in the bag or even a straw. Employees always have an attitude for some reason.
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January 2024 by Brian Ikenberry
Joke of a place !
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December 2023 by Sarah Kinchen
I used to rarely have an issue with this location and when it was it was usually small things, like a forgotten sauce/straw or they didnt have an item in stock and they would just switch it out. However, the last few times I've gone now there's been a problem every time, from wrong food given, to missing items of food, etc. I don't know if it's just because of the holiday season or what but it's getting excessive.
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December 2023 by Sara Walters
Typically the food we get is ok, but the wait times for food (even when ordering in the app) is ridiculous. They are always out of some food, and the drive through frequently takes 10 minutes or more. I really like their chili or I’d not come back.
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November 2023 by Stunna Daren
Staff here needs proper management and training. Ordered a sandwich and the person taking the order was shocked when I asked for chicken instead of beef, like it’s the first he was hearing an order like that. When I got the sandwich it was missing ingredients. When I asked about the missing ingredient. The kid serving the sandwich was quick to respond that’s how it should be. But after I insisted it was missing ingredient, he checked in the back and they told him they don’t have that ingredient. So they served me a sandwich that was missing stuff and proceeded to tell me he doesn’t make the sandwich he just works. Very unprofessional staff.
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November 2023 by Kristal Burgess
This is my favorite Wendy's in the Columbia/Ellicott area! Hands down. The staff is always super kind and friendly. I always go through the drive-thru at lunchtime, and always zip right through.
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November 2023 by Salman C.
I've come here a couple times before closing and they have been out of certain food items. Not sure if they were telling the truth or did just didn't want to spend the time to fry up some more chicken. If you use the app to place your order it will always be ready when you get there. I can appreciate that as someone who needs to grab food in a hurry. Their lines are nowhere near as busy as Chickfila down the street so it's always a good option to eat here. The food is always fresh and hot, especially the fries. The people who work here are kind and always hook it up with sauce and extra crackers for chili.
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September 2023 by Capital Sky Eye Media
Clean dining room and good serviceVegetarian options: Salads and baked potato optionsParking: Adequate on property parking lotKid-friendliness: Kids love the FrostysWheelchair accessibility: Easily accessible
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August 2023 by Gary Linsenmeyer
Went for breakfast, tried sausage, egg and swiss croissant and it was tasty. Then had a chocolate cream frosty coffee and it was delicious. Ill be back.
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August 2023 by Eric G.
went to drive thru today to try out the "new"wendys but the line didn't move for 20 min. me and the car behind me backed out after wasting a chunk of our sunday therethey may have invested in a makeover but clearly not in managementavoid it
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August 2023 by Tony C
The place is remodeled, but the men's bathroom was a mess, the floor was all wet, probably urine, not sure, the tables had not been wiped off after customers had left, and the floor in the place was new but looked like it hadn't been cleaned for weeks, burger was OK, not real hot, and the fries where definitely not hot, I guess they think just because it's new food doesn't Have to be up to standards, don't know.
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August 2023 by Mikki
I ordered 6 spicy nuggets with ghost pepper ranch, a large 10pc nugget combo with ghost pepper fries, ghost pepper ranch, buttermilk ranch, and a large blueberry pomegranate lemonade. I did not receive my ghost pepper fries, instead I received regular fries that were hard and cold. I didn’t have any napkins, sauces, or a straw for my drink. I was missing two of my spicy nuggets, and then most of my regular 10pc nuggets had almost no breading on them whatsoever. This is unacceptable and has been so disappointing and I would not recommend eating at this location again.
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August 2023 by Eric Murphy
What is going on with this place right now!?!? Service is a real issue. I’ve been twice since reopening and twice I’ve been in the drive through for more than 10 minutes for seemingly no reason.
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July 2023 by Kevin Genus
They use the large buns instead of the small buns for the Junior Bacon Cheeseburger so the ratio of bun to burger is off, and all the buns are unusually dry. It’s the worst Wendy’s I’ve been to since Wendy’s opened when I was a kid.I’ve gone back several times, but everything I order has a bun and now I know it’s a pattern. Love Wendy’s, and as much as I’d like to go back, I’ll drive six miles to Burger King before I go through dry stale-leaning buns again.
