Walgreens Pharmacy is a convenient store offering online ordering for curbside pickup and various services like FedEx package pickup. Customer experiences with staff are mixed, with some reviews noting very kind and helpful employees who provide good customer service, including assistance with prescription coupons and holding medications. However, other reviews point out staffing challenges, such as having only one person working the floor or an unmanned FedEx desk, leading to waits at checkout. The automated message system for prescriptions is described as faulty, with failures to notify customers about insurance problems or when prescriptions are ready, leading to recommendations to speak directly to a pharmacist instead of trusting the automated status. The store also sells a variety of products beyond pharmaceuticals, including racerback bras, herbal supplements like Ashwagandha, and other clothing items, which some customers appreciate. While some visits are smooth, the experience can depend on timing and specific services needed.
Pharmacists are friendly and girls in front. When the employee Desiree works in pharmacy, she is completely not helpful and shows yes professionalism. Not good in the front of customers who are not well trying to fill medication. She needs more training.
July 2025
Pharmacy tech called and advised our med refills were going tp be returned to stock We explained why we could not pick up the meds and she agreefd to hold them for us until the next day.
May 2024
Consistently poor customer service; unnecessarily long hold times, very disinterested and patronizing staff
