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November 2023 by Marty Lattman
Arnold was the best car salesperson I have ever dealt with in over 40 years of buying cars. Tremendously responsive, knowledgeable, and helpful! His attention to detail was also particularly impressive.
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October 2023 by Harry Jacquin
My experience working with Jim Coleman Jaguar and LandRover was an absolute pleasure. Alex and Fernando were professionals and gentlemen. Between making the purchase numbers work for me and getting a more than fair offer on my trade in, the process was stress free. We made the 3 1/2 hour drive all the way from New Jersey, even though we have multiple Land Rover dealers within 10 miles of our home. That says it all. We love our 23 Velar. I'd highly recommend these guys!
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October 2023 by Robert Simmons
Tom Matthews is extremely helpful and knowledgeable on all things Land Rover. My 2018 Range Rover Sport Super Charged Dynamic is back running in tip top condition. So much so that other dealerships already want to buy it. They can’t have it though lol.
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October 2023 by Judy Stone
Tom, in the service department, gives personal care and attention. Tom remembers our name and knows the details of our vehicle; he even answered the phone on his day off.The service dept. has a good turn around time and reaches out before they do any work. They also give options/priorities for repairs when the costs are expensive.
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September 2023 by hank roberts
My first experience with Land Rover of West Columbia was an exceptional one the customer service was great. Janna was awesome. Will definitely return.
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September 2023 by Florin I
The service staff (I worked with Mike Engle) is very professional, all the work is described in detail and all questions are fully answered. Service is scheduled around the my priorities. There nothing to complain about.
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August 2023 by Melissa Murn
Everyone is always friendly and helpful. I was able to schedule the appointment easily, and I love that a text was sent with updates while the car was being serviced. It is definitely an easy process, and the techs do a great job!
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July 2023 by Jessi Griggs
Saw this vehicle in Oakland CA a month ago, on a whim my husband and I went to the dealership in Clarksville, MD and in the first parking spot was my dream vehicle "Ruby", my gorgeous red Range Rover Sport. Arnold came right out and greeted us, handed me the keys and said, "take her for a spin".That's all she wrote, I knew the moment I got in the driver's seat I was taking her home. Arnold Bonsu, the sales consultant was an absolute dream to work with. He and John Konstandinisis (Sales Manager), made this purchase a joy. Numbers were crunched and information entered in record time. The name of our Roofing and Restoration company is 5 Star and this entire experience matched or Day to Day 100%. Land Rover at West Columbia gets 5 stars from us!
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July 2023 by joeciotola
Great sales staff. Poor quality vehicles and service. Range Rover broke in first 3000 miles. In shop two weeks. No loaner. Poor communication. Sorry I ever purchased it.
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June 2023 by Dean S.
Tom Matthews and team (Steven and Ray, too!) provided great service on my car recently. Super. And appreciated! If only all places could be like this.
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June 2023 by Ibrahim Diakite
Just bought the new Range Over Sport 2023, and my salesman Alex was exceptional !!! Went above and beyond to help make the process smoother. My 5 stars rating is mostly for him and his efforts rather than the west Columbia shop itself!
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June 2023 by Michael Walker
Ahhhh, where to begin...???We have given them several opportunities to 'solve' our problem with a check engine and a air bag sensor light that will not go away. Every time, they kept the vehicle for a few days, performed routine maintenance and said that everything is 'good to go'.....just to have the light come back on after a couple trips in vehicle...VERY annoying!!!Last year, as always, we took the truck in for scheduled maintenance, so we mentioned the light issue again. We were assured that it would be fixed. Parts were ordered and supposedly installed, but before I picked up, was told that I needed 4 new tires for $2500. I refused/declined and purchased same tires from Tire rack for $1000 and had them installed for $99. I'm not sure if this hurt someone's feelings (me choosing to save $1K or if it was something else, but NO ONE at the dealership will return my calls. I have left many messages to the maintenance manager and even to the main manager of the entire dealership...NOTHING. To this day not one soul has taken the time to call us back and this is UNACCEPTABLE!!!!!Let me take that back...they had the nerve to give us a courtesy call a few days later to ask us how happy we were with the service. ARE you for REAL???? I apologized to the lady who was just doing her job as she quickly realized that I was NOT happy at all, since I was waiting on someone to return our calls.She assured me that she left a message with Tom, the service manager and I quickly told her that I did the same. FFW to 8 months later....STILL NO CALL and the service light issue we paid for is still not resolved.Thought about trading in and buying new...but I cannot bring myself to visit this dealership EVER again.Mike.
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May 2023 by Murali Mallela
We recently purchased a new Range Rover from this dealership and we couldn’t be happier with the services that we received!! The staff were so nice, welcoming, and helpful!Big thanks to Nick DeCarlo for walking us through the process. He is knowledgeable friendly and a true asset. He was readily available, even on his day off.
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May 2023 by Andrew Simpson
The salesperson, Arnold was exceptional. He took our concerns and preferred number and made it work. The manager was pleasant and also suggested ways scenarios that would meet our intentions.
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April 2023 by Kevin Calaro
These guys are awesome! They were able to fit our car in without an appointment to check or issue. Salesman who helped us was very informative. Gave us the time to look around and test drive a vehicle.
