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November 2023 by Elizabeth Dennis
Today I arrived at Jim Coleman Honda with a vehicle dilemma. However, everything turned out great. I would like to express my gratitude to Sam Oz and Tim for ALL their effort's. Special THANKS to Sam for showcasing his professional customer service and support. Tim thank you for closing the deal. I experienced professional and experienced customer support from the team. I am greatly impressed. Thank you ALL!
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November 2023 by Tim Erskine
My family and I just bought a new 2024 Honda Pilot at Jim Coleman Honda. The service was exceptional. Sam Chads was our salesperson and he is one of the best salesman I've ever worked with. Why? Because Sam doesn't do any pushy sales tactics. Sam was focused solely on customer service and never once applied any pressure. I would happily buy from Sam again, and the whole Jim Coleman team, the next time I'm looking for a new car.
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November 2023 by Song Han
Ravi was great helping me buy my Honda CR-V. He was attentive, patient, and very helpful in answering all my questions. He went out of his way to ensure; I was comfortable with my purchase and in no way pressured me to purchase the vehicle. I would definitely return to Jim Coleman Honda for my next vehicle purchase. Thank you, Ravi!
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November 2023 by Folake A
I had a terrific time at Jim Coleman Honda today. I was expecting to be here all day but I was out way earlier than I would have thought. Tiffany Lipscomb was such a delight. She was pleasant, extremely helpful and was also very transparent with me. She made sure she meet all the things I not only desired but also needed. I truly had a wonderful experience.Arbaz Ayub, the salesman, was also very helpful. He was patient and very knowledgeable about the car I had in mind. Overall, he made the process a lot less stressful than it could have been.
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November 2023 by Dominic Raysick
My experience at Jim Coleman Honda in Clarksville was absolutely amazing… The staff is very professional and knowledgeable of all products to include the finance department. Matt, the used car manager… Bradley, my sales person… And Tiffany and finance with above and beyond to make my experience as painless as possible, and when, above, and beyond to ensure that I was completely satisfied! I would definitely recommend this dealership and shop here in the future if I was looking for a Honda or any other vehicle.
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October 2023 by Heather Tabay
I had a great experience here. I came back after purchasing my civic hatchback and bought a new hrv. Sam Chads and Andy Herbert (manager) went above and beyond to ensure the vehicle I wanted made it here as quickly as possible. They were more than appreciative of my continued service. Sam and Andy were a huge help when I was as in a bind and needed a car quickly. I had such a good experience before I wanted to come back for sure and this time was amazing too. They are not pushy and allow you to find the car for you and guide you, not tell you what you should do or get !!!
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October 2023 by Elmer Contreras
At first I wasn’t too happy with the service I was receiving however once Simone and David took over it was a whole different experience. They went above and beyond to make sure I was comfortable with the whole process. I am very happy with my purchase!
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October 2023 by Jeilani Harvey
Great experience with Jim Coleman Honda ! Sam and Joe did a phenomenal job getting me into a 2024 brand new Honda civic Touring ! Very patient and helpful . Will definitely be back !
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September 2023 by Kat W.
I was originally looking as a used truck here. While I ended us purchasing from a different dealership (only because of the trim package on the car), my experience here was so pleasant I was very tempted to buy their lower trim truck simply because of how accommodating and friendly the team here was. I was working with a young man named Walter and his Manager , both of which were not pushy or aggressive in the slightest. While I did not purchase here , I would recommend them.
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September 2023 by Haley Yerger
I had a great experience here at Jim Coleman Honda. Tiffany, Andy, and Victor were all so helpful in getting me my new car! They helped me find the best car for me and the best price for it! Definitely come here for all your car needs, great place and great people.
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September 2023 by Dave Taylor
My Accord s battery went bad after a year and a half despite having a 3yr warranty. Purvis the service writer quickly found the warranty despite being purchased from another dealership. We took the car in and they replaced the battery and honored the warranty. The car was quickly fixed at no charge. Highly recommend Jim Coleman service center.
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September 2023 by Heidi J
We just had the best experience buying a car thanks to Arthur! We saw a vehicle we were interested in and he helped us through the process by listening and learning about what we wanted. Very helpful and just a super nice guy! And JJ in finance was super helpful as well and made that process go smoothly. Ask for Arthur at Jim Coleman Honda!
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August 2023 by Scott
The relative scarcity of cars at some dealers led me to widen my search to Clarksville and to Jim Coleman Honda, and boy am I glad it happened.I've dealt with a lot of car dealers over the past 40 years including Acura, Toyota, Lexus, and multiple other Honda dealers. None of them has come close to the pleasant experience I had purchasing a car this week from this family-run operation.They were responsive to every inquiry, question, or request. They listened to my stated needs without trying to steer me in another direction or "upsell" something I didn't need. They were honest about options and timeframes for delivery. They beat their competition on price. When I came in to finish the deal, they scheduled and respected my time. I never even had to "meet the manager."I'm so used to having my defenses up before walking into a car dealer, I was honestly kind of shocked. I didn't have to shake a bunch of hands, wait repeatedly, or fend off endless upsells. They just made it easy.And I'll say it again, they beat every competitor's price.Kudos to sales rep Arthur Masandilov, who listens and is super responsive; and to Finance Director Joe Proscia, who was as no-nonsense as it gets. They may have forever changed my perception of car dealers.
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August 2023 by Ari Ashe
We bought our car with Walter (Wally). He was a great salesperson, very friendly, not too pushy, very engaging and just a nice guy. If he didn't know something, he told us and asked someone to get us an answer. Highly recommend Walter (Wally) as a salesperson. His manager Andy was also very helpful to get us a good price. While it wasn't the lowest quote I received for a 2024 Honda CR-V, their customer experience was superior and worth the slightly higher cost. No high pressure tactics. Just a great experience.
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August 2023 by Carolyn Almonte
We had a great buying experience at Jim Coleman Honda! Our salesman, Sam, was very informative and made us feel comfortable throughout the process. Usually the financial process is long and gruesome, but Tiffany somehow made it enjoyable. Please give these two the credit they deserve - a day off, several days off, or a RAISE!!! They were great to work with! Thank you for helping us purchase our first family vehicle! :)
