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September 2024 by Richard M
There is a pharmacy tech last name Harper who seems to have issues. Always rude and appears does not love her job and is irritable and rude. Its not your grandma store, find another job!
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August 2024 by harrison farthing
Forever wait times and rude.
High turnover.
Say they have curbside pickup via text message. Then, refuse to honor it
Switching to CVS which has drive thru pickup
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March 2024 by ed akbari
This place never has anything in stock. Something as simple as allergy meds. Always texting that my medication is ready and then go there and they have no clue. Clueless pharmacy. Anywhere else would be better.
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March 2024 by Tufty Tufterson
Always inadequately staffed
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January 2024 by Suwi Muwowo
Recently, when you call them, they can be very rude. If you have the means, better off going somewhere else where they treat you with respect.
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September 2023 by John Harris
I am grateful for the Giant Pharmacy in Clarksville, MD. My wife and I live nearby, and we shop in the Giant and fill all of our prescriptions there. The staff are always helpful, and our prescriptions are always available for pick up very soon after the prescription is sent. The staff, on numerous occasions, have “gone the extra mile” to assist us when issues like drug availability arise. We get all of our vaccinations at this pharmacy and these events have always been good experiences, with minimal wait time and shots administered by kind and caring individuals. I will mention the exceptional service by one individual. It seems that Maryjean is usually working the register when my wife or I pick up prescriptions at this pharmacy. We both appreciate Maryjean’s unfailing good humor and her calm professionalism. She always has the patient’s best interests in mind and has helped us resolve the occasional issues, often outside of the pharmacy's control, that can come up between insurance, supply chain and prescriber. To summarize, we’re grateful that the Giant Pharmacy in Clarksville is our pharmacy because the staff has served us so well for the 20+ years that we’ve been filling our prescriptions there. Thank you, Giant Pharmacy on Daybreak Circle in Clarksville!
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August 2023 by Kathleen B.
I had the loveliest experience today when leaving Giant in Clarksville. The gentleman (Juan) who was taking care of the carts, met me and helped me load my bags into my car and then proceeded to ask me how my summer had been, if I was traveling again, and then shared his planned trip to Iceland. He told me he was a Special Olympian and how much it meant to him. The entire encounter made me smile.
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April 2023 by Salman C.
I go grocery shopping at random times throughout the week and this Giant has never been too crowded. The parking lot always has spaces available and their groceries are always in stock. The folks at the bakery were also really nice when I was placing an order for a custom cake.What I really like about their self checkout is that it's limited to 20 items. A lot of times folks will take way too long and this helps reduce that wait. I just recently discovered their app which has a bunch of really good coupons. The only pain is that you have to manually add the coupons to your account. For example, I just used a "Get 5$ off your $30 grocery bill".
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April 2023 by Tim Rusnac
Very poor inventory management. They're constantly out of stock on many items for the past 7 years.
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December 2022 by Wayne M.
This is a very large Giant in Columbia. I went it on Friday, 16th Dec. around 11AM - Most aisles are blocked by stocking personnel and their trolleys. Boxes and bags are all over the floors at a very busy time of day. Heavily scattered among shoppers are their absolutely uncaring employees filling orders, blocking access to shelves, and unconscious that there are customers being impeded. Stock is iffy. No cream, whipping cream, and several other items. And a general, long-standing rule is that the organization of the merchandise is completely illogical making it very hard to find anything.Came time to check out. 15 minutes in line. Then the cashier could not figure out what a white onion is. That caused her to have to bring a "manager" over to clear her mistakes from the register, 3 times. That all used up at least another 10-15 minutes. About 5 customers were backed up in line by the time she finally got it right. In fairness to her, the cashier was new, and obviously untrained.I grew up working in grocery stores in every department for about 5 years. What I see here is a store that is utterly and absolutely mismanaged. It was better in the past, so perhaps a competent manager left and was replaced by a wino from a nearby shelter.
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January 2022 by Meerim K
Always mess up with my prescriptions, and then I have to wait long time while they are fixing their mistake.
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December 2021 by Bob M.
This store is terrible! I don't know how many times I've purchased sales items based on shelf sales tags, only to find out at checkout (or later) that the item wasn't on sale, rather, they never took down the sales tags. And avoid their prepackaged items from the deli, as they typically are crap well before their sell-by date. And good luck actually calling anyone in corporate customer service. I'll avoid this store at all cost.
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November 2021 by Vince T.
Specifically want to talk about the pharmacy. Very poor quality and terrible service. Book a vaccine appointment for a certain time and that's not the true time. They make you re-fill the forms you fill out online. And then you wait. When asked they say "oh it's like a doctors office. You want to see the doctor but you wait around for a while til you actually do. Just like a doctor makes you wait." Exact quote by this associate imaged below. Such disrespect not only to the customers but to healthcare providers everywhere.
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September 2021 by Pete N.
Went to this Giant for the 2nd time in 2 weeks, they are always out of something. I normally get most of the same items. Both time they were out of 2 items I have been getting there for years. Will be going to Harris Teeter from now on. I had been going to this Giant for over 20 years.
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October 2020 by Southshore74
I have not had one issue with this Giant other than the renovation inside took forever last year. I switched over to the Giant Pharmacy last year from the Clarksville Walgreens which is horrendous with their Pharmacy with one person handling the counter, filling perscriptions and not to mention the Drive Thru. At the River Hill Giant Pharmacy there is always at least four people working behind the counter, everyone is always professional and everything is always on time, especially with the text notifications. I can't ask for anything else.
