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“These are the nicest people on the planet. Their shop and service department is immaculate. They were helpful and went above and beyond . Will definitely return and I recommend them100%.”
“This is my second lease that I got through JC Nissan of Silver Spring. I experienced amazing customer service and communication with the entire team, specifically with Thomas Marshall. The entire process was painless and Thomas was very helpful with any questions that came up. Even after I got the car, Thomas and Onesty checked in with me to make sure I was happy with my vehicle. I will continue to go to JC Nissan of Silver Spring for my future leases and purchases! Thank you, Thomas!”
“Luis Prada was extremely helpful with even helping me call to get my insurance info to take out a loaner for the day. He was very helpful, pleasant, friendly, professional, knowledgeable. I definitely will take our car there for service. Felt very comfortable and a family oriented environment.”
“What a great team at Audi of Silver Spring. Aris did a great, Mike Mazak....
Thank you so very much for respecting me and how long i've worked at Herb Gordon! D”
“My nine year old Macan feels, and performs, like it is brand new, thanks to the professionals at Porsche Silver Spring Porsche. I really appreciate the Service Department’s knowledge, technical skill, and team attitude. My visit was scheduled by Brian. Kofi and Brian greeted me upon on arrival, and Elvis took over advising me on repairs and maintenance. They were all on the same page, and did not miss a beat. Jerome efficiently followed up with the technical work, communicating throughout the service in regard to his observations and findings. Every great team has a great leader, and that credit goes to Linda, the Service Manager. Thankyou all for your effort!”
“UPDATED: 09-2024
WHAT AN AMAZING TEAM!
The word "Pleasant" and car buying are rarely used in the same sentence, but the team at BMW of Silver Spring ensured that my entire car buying experience was just that... PLEASANT! Starting with Sales Adviser, DAVID DAVILA, who ensured I found exactly what I wanted and most importantly at the right price, to Finance, ALLEN KIM who was patient in explaining all my financial options and assisting me in selecting the right terms and last, but not least, JOHN BERTRAND, who provided me with SUPERIOR customer service and nothing but smiles when I needed loaner vehicle to have some post-purchase work conducted on my vehicle.
Huge THANKS to the entire TEAM at BMW of Silver Sprint.. You've got a customer for life!
------Service Experience----- Delfin is an Absolute STAR-----
I have had the pleasure of working with Delfin as my service advisor for the past four years, and I can confidently say that he consistently delivers an exceptional service experience. Delfin’s dedication to ensuring that I receive the highest level of care is evident in every interaction. His prompt and valuable responses, coupled with his unwavering commitment to customer satisfaction, have made each visit a positive experience.
Delfin goes above and beyond to explain every repair in a clear and understandable manner, ensuring that I am fully informed without feeling any pressure to make unnecessary purchases. His professionalism and relentless pursuit of successful outcomes have greatly enhanced my overall experience with the service team.
I am truly grateful for the outstanding service Delfin provides and look forward to continuing our partnership in the future.”
9AM - 7PM
6660 Dobbin Road Unit A, Columbia
Auto Parts
“Frank was great ! I’ve had multiple vehicles tinted at different shops over the years . This was the first flawless install I’ve seen . Will be returning and highly recommending. Thanks !”
“Very good work and accommodating to my situation. I am very pleased with their work and there is great communication between yourself and the service rep. I recommend them highly.”
8:30AM - 4:30PM
9188 Red Branch Rd #410, Columbia
Auto Parts
“You know when you do something that you would NEVER normally do? Yep, that was me with my trusty Red Rav. I was kicking myself. So I called CACC the same day and Eddie said bring it over! He picked up right away what NEEDED to be fixed and kept the car. But not until he loaded me up with his delicious chocolate (which I have quite a fondness for). His guys fixed up the car - it looks gorgeous and ... (Eddie gave me some more chocolate - sorry Eddie, now everyone is going to want your chocolate even tho I know it was only meant for me). Btw, Eddie has done work for us before so we knew what a great job they do. Plus, Eddie is just the sweetest person ever. He makes you feel better after you break your car. Thank you Eddie! God Bless!”
“Went in for a scheduled 140k miles recommended service + dashboard warning light assesssment and multi-point inspection. Eddie Graham reviewed my request, completed the necessary paperwork and, pronptly, got my vehicle in the bay. Eddie kept me informed, as well as made any necessary recommendations, throughout the process. My vehicle always handles better after being serviced at SPORT.”
7:30AM - 5:30PM
6465 Dobbin Center Way, Columbia
Auto Parts
“Amazing help !! Very understanding and definitely worth contacting if you need any services they provide. They went out of there way to help me out when my vehicle had left me stranded and I'm from out of state. I had searched for help else where before stumbling upon there shop. Other companies were not even close to being able to help me within 24 hours. These guys did it right there on the spot! Once again thank you guys so much! Great work !!”
“I originally picked Precise because they are an approved Carvana warranty provider. I was really happy working with them on that claim, so I brought my vehicle back for the 60k mile service and asked them to look the car over. Dan and the team are really great to work with. Unlike most shops, they are fast to communicate via email or phone, they send pics of all the work that needs to be done or is proposed showing an indication of why they think it needs to be done, and showing the work before and after. They propose the work that really needs to be done and do it the right way. I will certainly be using this shop for my future needs.”
“I had a great experience buying my car.
My salesperson nick was amazing great customer service. And got me exactly what i wanted in a car. Im happy with my sentra.
Thank you again”
“I was able to easily schedule an appointment online to have Dobbin provide an estimate. I appreciate that rather than giving me the cost of everything that needed to be fixed on my car, their estimate was specific to which parts I wanted replaced/fixed. I will easily take my car to this shop again. (Hopefully it won't be anytime soon.)”
“I enjoyed being able to relax and wait in the waiting area for my vehicle. I did learn I have to come a bit earlier for first come first serve. I appreciated an associate asking if we wanted water or coffee.”
8AM - 4:30PM
8660 Cherry Ln Suite 1-3, Laurel
Auto Parts
“I took my 2011 Jeep Liberty to Maaco on Cherry Lane in Laurel Md for paint estimate last week. The price was unbeatable and the turnaround time was less than a week. Tony and his crew were very accommodating and all around awesome. My baby is looking new again and I could not be happier.”
“Brought car in for scheduled oil change was done fast, also did a great job on informing me about my vehicles necessary wear. Always coming back to jba to service”
“These guys were really cool to deal with. They got me hooked up with what I needed and when the order came in had it installed quickly.Not knowing much about caps personally they didn't talk down to me like another company I spoke with. Treating customers decent is lost nowadays but not with them.I definitely recommend!”
“Professional, friendly, and honest. I’ve had consistently thorough work done every time I’ve brought my cars here for the last nearly 10 years.
Pics for before/after body work from caton”
“They've tinted both my previous vehicles in past and did an excellent job. I recently had to purchase a larger vehicle due to a growing family. I'll be bringing the vehicle their in the coming weeks to have it tinted as well.”
“They were ready for me at my scheduled time. The installation of the hitch went smoothly and was done in the time advised. The staff was absolutely friendly, informative, and extremely professional.”
“I got a new Nissan versa 2024 today and I love it. I’d like to say thank you to Aaron, Melvin, Marcus and John who helped me to get the perfect car for me. Thank you so much.”
9AM - 8PM
39 Washington Blvd, Laurel
Auto Parts
“I can highly recommend the service department!!!
I had 2 separate issues with my Jeep GC, which another dealer
In Glen Burnie could not figure out at the initial visits and they
Kept the vehicle for multiple days.
Fred Frederick had both issues fixed correctly within one day each time! Brent was great and kept me informed about the repair.
They are a little further away for me, but I will definitely go back.
Big thumbs up!”
“Colin and the team at Academy Ford were great to work with. No nonsense and no pressure sales. At time of delivery Colin had all my numbers and financing streamlined and made sure that I was expedited when I arrived for pickup! Awesome job Colin! Thank you! Best vehicle purchasing experience I've ever had.”
“Glendy was so helpful and sweet during our car buying process. She worked the entire deal in less than an hour and did it with superb customer service and a smile! You have our business from now on when it’s time to look for our daughter’s first car! ? We were even gifted an engine warranty for a year on a 2006 model. Thanks again, Glendy & AutoMax!!!”
“I was a first time customer here, new in town. I was warmly received and the intake was very professional. The communication was also excellent with an initial call back after my first inquiry on their web site and follow up calls with estimates and time of completion. I think the pricing was also excellent. I would highly recommend this shop for servicing your car. I will be a return customer for sure”
“Good job. However, I would recommend to anyone whose car is drivable to hold on to it until parts are received to do the work or else it may sit out in the elements while in the meantime you're paying a car note.”
“My wife took our car that was in a light fender for evaluation. The tech popped the section that was slightly out of place and explained to her that it was fine as it was, but they could replace it if we wanted. I was completely shocked by their honesty and integrity. You almost never hear of a business in the automotive industry that doesn't try to take advantage of women. These people are very rare to find. This company couldn't get a higher rating from me.”
“I damaged the paint on one side of my car. Glen said he could "buff it" and make it look better so we set up an appointment. When I dropped off the car, he gave me a ride home. When he picked me up to get my car I was amazed! It looked like new! He not only repaired the damage, he washed my car and now it sparkles like the day I bought it! I was so impressed with the quality and caring that I am shouting it out to everyone, this is the place to go for body work!”
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“David Williams was excellent! Good salesman. I hope his weekend went great with the family! Isaac and Mohammed were also very integral in getting me into the vehicle that I wanted. Much appreciated for your collective patience!”