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November 2023 by Dr. Mother Rants
The entire staff was so funny and very caring. Gill and the entire staff ensured I left happy and did whatever it took for an amazing outcome. Gill was the best salesman I have had since Muhammad in 2021, and he was amazing.
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October 2023 by Simply Lia
Mohammed was wonderful, he was patient and kind. He listened to all of my concerns and worked with me accordingly. I had both of my children under 2 with me and he was wonderful working around that. I am blessed that he was the one who was able to help me. The finance manager is also wonderful! He kept me updated throughout the approval process and interact it with my children. All right, he got me approved too, and I was a Little dealing with a new car.thank you all for helping my family I will be coming back when I’m ready to get another car
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October 2023 by Lauren Anderson
Mohamed and the loan person and finance person did an awesome job was able to get me and my wife in a vehicle and worked with us to be able to afford the monthly payment. I'm so happy we were approved and ❤ driving the new ??
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October 2023 by latoya myers
Trish was awesome and she communicated well about getting my oil change , a new tire and tire rotation . She made sure any coupons or savings I had was put in and I will always bring my vehicle to Clarksville .
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October 2023 by Shawny
I love getting all my maintenance done at the Clarksville location. Trish Fales always steer me in the right direction without having me get things done that’s unnecessary for the time being. I will always go to her for advice.
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October 2023 by April Rusinko
I was able to get an appointment and they fixed my car the same day. They kept me up to date about the progress of my car and they were very professional.
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October 2023 by Duncan B.
If I could I would give them a zero. I took my car in for a free synthetic oil change using a coupon. Instead the dealer put in conventional oil to save money. The affair wasted 2 hrs of my time. The dealer had a nonsensical excuse as to why they did it and offered that I come back another day - another 2 hrs of my time to remedy the issue. I always use synthetic oil and so I will need to drain their oil and replace it. But, we are not done.... They did offer to replace my 2 yr old battery (which did not need replacing) for $250+. This is clearly a deceitful organization.
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September 2023 by Deborah E.
These are the nicest people on the planet. Their shop and service department is immaculate. They were helpful and went above and beyond . Will definitely return and I recommend them100%.
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August 2023 by Chris D.
The worst collision center that I have ever experienced. They promised the car repair withing 4 to 5 weeks. 9 weeks later the car is still not ready. They constantly make up excuses that aren't even close to being believable. They don't return phone calls, they won't give updates. I would recommend them to my worst enemy.
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August 2023 by Baharak Mitchell
Extremely nice staff. Took care of us right away as scheduled we didn’t have have to wait, offered us refreshments. I would be comfortable sending my teenager here by herself to get her car serviced knowing Ms. Tricia will take care of her. 10 out of 10
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August 2023 by Emily A.
This place is a joke. Called in to schedule a test drive and was informed by Nelson that I could buy it first and then test drive it on the way home, that they do not allow test drives. Asked to speak with the manager and he kept me on hold for a while and then eventually transferred me to the land of endless ringing. Called again and asked the switchboard lady not to transfer me, that I just wanted to know if they did test drives or not. She too transferred me to the land of endless ringing. Super fun. Who buys a car without test driving it? That would be a terrible decision. I'll take my business elsewhere!
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July 2023 by Raffick Mohamed
Beware potential customers. I got a surprise. . I was quoted a price for fuel injector service. I got the price before leaving my car. because didn’t want any surprise charges when I pickup. But what a surprise I called About picking my vehicle about 5 hours after only to find out my vehicle wasn’t repaired by the estimated time of 2-3 hours. Quoted But the biggest surprise was now they wanted to charge me $100+ dollars. On top of the quoted price. I believed I was about to be ripped off. Glad I got my vehicle out of there.
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June 2023 by Aaron E. Dock, Sr.
The high quality of service with Mr. Cameron "Cam" Beck absolutely exceeded the expected. The attention to details, great eye contact and the ability to make me feel like a V.I.P. was all exemplified with his service to both my daughter and I. As a former member of the Baltimore County Planning Board (12 years) and Vice President of Commercial Lending with M & T Bank (28 years) I definitely know talent.
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June 2023 by Calvin Graves
Very quick service much faster than expected. I was able to schedule an appointment the day before Which was very surprising but appreciated! The staff treated me very well, and were very polite as always!
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May 2023 by Alice
I have to say this location deserves more than 5 stars. Working with John T in the Collision Dept has been a true Blessing. He was very courteous, professional and had a great sense of humor. He went the extra mile to be sure that the customer (me) was accommodated. Anything I need done to my vehicle, I know this will be the location that I would drive to and also HIGHLY recommend. Thanks so much for all that you do. ??