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February 2024 by Lauren castle
The person that “helped” me was rude and extremely unhelpful. I had to take my package elsewhere.
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February 2024 by Shoryuken SHN
Very very very hardworking people! Great staff! One of the good offices around here
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February 2024 by Michelle Wheeler
terrible . Staff is rude. I dropped off a 3packages three days ago and it still has not been shipped out. No matter who you try to talk to every single one of them is rude And they don’t even wanna listen to you. They either yell back or they snub you. I no longer will be going to this post office if I can avoid it stay clear.
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February 2024 by Jay P
Applied for a passport, and had an appointment around lunchtime when the facility wasn't very busy. The USPS employees were pleasant to deal with. Had to leave a positive review to balance out some of the negative ones. I think that sometimes negative reviews can paint a skewed overall impression of the usual experience, as people tend to not leave reviews unless something unusual happened (and "unusual" when it comes to post office stuff almost always means "bad".)
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December 2023 by Anand Patel
If your mail goes missing, they'll do everything to push the blame off them and say their hands are tied and they can't do anything. They can't inquire the post office it's at, they can't file a claim. Actually pretty useless. Avoid this spot.
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October 2023 by cessieabe2
I just saw a video of a 1st amendment audit done at this location and I blown away at the unprofessionalism, complete rudeness of the staff, and lack of knowledge of their own rules and conduct. The way the citizen was treated was nothing short of DESPICABLE!!! This is a shame! I will be filing a formal complaint against the employee in particular that treated the customer with disregard and disrespect. All post office staff needs to understand that the customers are tax paying citizens, THAT PAY THEIR SALARIES!!!!!! That alone should be more than enough reason to approach and treat every customer with respect!!! The asian staff lady, I believe she is the postmaster, SHOULD BE FIRED IMMEDIATELY!!!! RIDICULOUS!!! Not to mention, this particular woman has had several complaints against her. Our public servants need better training on THE LAW, POSTER 7, AND CUSTOMER SERVICE!
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October 2023 by Arielle DeV
They give you a receipt for super important packages, no ridiculous policies that aim to inconvenience you, they treat you with respect and if one customer service representative needs to step off, they call for another. They care about customer's time here and listen to what you ask for. Also no crowded parking lot or long lines! Wisteria location could learn a few things. That location is horrible.
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June 2023 by James Southard
When are they going to learn poster 7 and about filming in the publicly accessible areas???
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May 2023 by William Skelton
Saturday morning 5/20. Clerk was by herself. Was handling regular mail stuff and our passport appointment incredibly efficiently. And was so nice and friendly. Made everything very easy.
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May 2023 by Kevin Nguyen
Unprofessional and undertrained staff. I inquired about the new passport process and I was told I needed to bring both my parents in if I needed my passport to be done. I am above the age of 18 and I told to clerk repeatedly that I am not a minor and I am above 18 years old but the clerk did not listen. I even said "so I need to bring in both my parents even though I am over 18 years old?" and the clerk said yes. The clerk then showed us a form which clearly stated "minor" on the top and said I can get this signed if I don't want to bring my parents in. I then went home and looked up if what he was saying is true and he is wrong. An adult can come in by himself to make his passport. The male clerk is undertrained and it's scary to think that if I were to come in with an appointment I would've been turned away if I dealt with this clerk who does not listen and give wrong information. 1 star
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March 2023 by Sam Lee
Real bad services, specialy the postmaster--a rude and unprofessional lady!This is the worst location I have ever dealt with in my life. They are careless with mail items, did not delivery mail or package on time! Extremely rude and unhelpful postmaster-lady. Do what you can to avoid this location.
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February 2023 by Debbie Bluestein
The "supervisor" is a narcissist and the postmaster condones the fear and bullying behavior towards their employees and customers. They found out that an employee had documented disabilities, the employee was promptly fired after presenting the actual documentation this is a clear violation of ADA law!
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December 2022 by Chapman Patrick
The employees are helpful but no package drop off box?? Can’t spend $250 on a metal box with a swinging lid for the lobby? No self-service kiosk? Every post office should have both…
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December 2022 by Sanj
I go out of my way to come to this post office. Parking is easy, lines move quickly and the staff is courteous and helpful.
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July 2022 by Vamshi Krishna
Plenty of parking and polite staff