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December 2023 by Mike Hill
Prompt excellent service from all team members.
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November 2023 by Sam Mason
Very easy to rent from and the guys at the front counter were very helpful when I just had questions before I was ready to rent . They made the process very easy and a fun experience. The guys in the equipment loading area were awesome with loading my truck and explained the operation of the equipment and demonstrated its operation. I will definitely rent from them in the future.
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September 2023 by Elaine
Employees are very helpful. Service was fast and efficient.
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August 2023 by Anthony Russo
Can’t say enough good things about Rentals Unlimited Clarksburg. I had to call them a few times to gather info and schedule a lift for my job. Every person that helped me on the phone was great. They took the time to answer all of my questions and never rushed me or made me feel like I was annoying since this was a first time rental for me.We requested the earliest drop off time and I was especially worried about the lift being delivered on time since I’ve had bad experiences in the past relying on other companies to be on time for jobs. However, the driver dropping off the lift called me an hour before the delivery time and was able to drop off the lift early for us. The driver was also extremely informative and made sure we were squared away on all of the operations of the lift.All in all, everyone we dealt with was great. It was a breath of fresh air dealing with this company and all of their employees. This level of service is pretty much non-existent these days anywhere else. I will continue to use them for all of our future jobs. 10/10 experience.
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July 2023 by Alan Chambers
I've rented large landscaping equipment from Rentals Unlimited a number of times. I've been completely satisfied with the quality of the equipment. The staff in the office and in the yard are knowledgeable and helpful. The prices are appropriate. They are my main supplier for large equipment now.
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July 2023 by Robert Brinker
Everything we needed was ready to go.
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May 2023 by Don Duff
This is the best rental place I have ever used - and I’ve been to a lot of them. The team at rentals unlimited in Clarksburg on 355. has been extremely helpful, solved problems for me and are always there to help out on the phone or at their building. Great place.
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April 2023 by Don D.
This is the best rental place I have ever used - and I've been to a lot of them. The team at rentals unlimited in Clarksburg on 355. has been extremely helpful, solved problems for me and are always there to help out on the phone or at their building. Great place.
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August 2022 by Patti Hoover
I rented a compacting plate for my paver patio and the people that worked here couldn't be any kinder! I didn't have an idea how to use the equipment and they jumped right in and taught me how to use it! It was seamless from the time that I called to reserve the piece of equipment to the time that I dropped it off! Would definitely suggest them for any I meant rentals!!
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June 2022 by John Snyder
The staff here are very friendly and helpful. When I need to rent something again, I will be back!
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May 2022 by Brian King
Jose & Nicholas took great care of me this weekend. They are both very friendly, respectful, courteous – I highly recommend and look forward to my next project that requires RU's great assortment of equipment and tools!
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December 2021 by Sadie Johnson
Horrible experience don't rent your tools here
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December 2021 by David Dasso
Very helpful and pleasant staff, which can be difficult sometimes when dealing with something you know little about (construction equipment in our case). Equipment could have been in better shape, but it was immediately available and served the purpose we rented it for. Would rent again.
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December 2021 by Mahmoud Abunasser
I was charged for the time their mechanic was fixing the issue with the machine. The manager was disrespectful when I talked with him and for the first time in my life, I ended the call inappropriately. It was my worst business dealing. Next time, I will drive the extra miles to avoid dealing with them.
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October 2021 by Morgan Perry
Horrible experience with this company's rental equipment. Stump grinder we rented was faulty, rusty, and hardly worked to get the job done. Even worse experience trying to resolve this issue speaking with manager Chris Mongold. I called the number as it was listed as a customer service number on your home website. Chris Mongold was beyond unprofessional. Chris cut my husband off multiple times while he was trying to explain the many issues we had during rental. When I took the phone to read the satisfaction guarantee to him directly from their website, Chris told me he is "sorry I have to deal with him all the time," referring to husband. Absolutely appalling that a manager of any business would ever make this type of remark to a paying customer. I have never felt so disrespected by a company in my life. He then told me he would direct me to their relations department, which was a voicemail box. Don't waste your time, money, or energy here.
