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June 2024 by Auria Badakhshan
This is by far the worst retail stores I’ve ever been too. I bought two sizes of a jacket for my son who wasn’t with me. I didn’t know which size would fit him and I specifically asked the store associate if I could bring back the one that didn’t fit. She told me “yes you can bring it back anytime as long as you have a receipt and the tag is still attached.”
After taking the clothes home and figured out which one fit him best I set aside the size that didn’t fit to take it back to the store. Being that I work 6 days a week I found it difficult to get back to the location to return the item. Today I finally found time to get back to the outlets to return the still unused item. To my surprise the store associate told me I only had 30 days to process the return and we were on day 45.
I tried calming telling the staff that I was misinformed by one of the associates and this is when the “manager” tried to brush me off by saying we can’t do anything for you and her and her staff kept rolling their eyes and laughing and embarrassing me in front of other customers. I stayed calm during the whole interaction just simply trying to ask questions of what other steps could be taken to speak to upper management which she again laughed and refused to give me her name or anybody in regional management.
This store “manager” is a younger lady and any customer should avoid shopping here. Extremely rude staff and unwilling to provide even basic customer service. Even after contacting the corporate office they said I had to wait “5 business days to hear back from the regional manager”
Highly recommend every customer not to shop at this location as it is terribly managed and in addition the store isn’t very clean. Clothes all over the place and very dusty.
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February 2024 by Colin Javel
I visited this store today and an employee named Stephanie helped me out a ton. She was incredibly nice, professional, and informative. I really appreciated her insights and kindness. Thank you very much. I wish you all the best, Stephanie.
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October 2023 by Hugo Aya
Always affordable and good quality, GAP is one of the best seller clothes brand. Don't miss the food plaza near the place
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September 2023 by Adriana Luis
They have a lot of merchandise. Some are well organized and others very poorly placed. The prices are not very outlet
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September 2023 by Jorge ZAB
Nice place and good offers
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September 2023 by GUSTAVO SLVDRS
Good store to buy clothes at convenient prices
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September 2023 by Tito Martinez
Excellent store, variety.
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August 2023 by Pradeep Pokhrel
Plenty of good collections and very helpful cashier and team✌️
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April 2023 by Lucy Brunson 2
Very satisfied with my purchases
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December 2022 by Bill Knight
Went looking for baby clothes not alot
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September 2022 by Gerold Becker
A gap store like all stores. Good quality of the goods.
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September 2022 by Ertawan Juliadi
Not many discounts
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September 2022 by Sonia Melendez
Excellent
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September 2022 by Ali Bahes
Excellent merchandise
And reasonable prices
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September 2022 by Laura Mikeliunas
Lots and cheap