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January 2024 by Spiral Tote
This store has a different selection than another location in Maryland. It is a bit more stocked with an ample selection of dresses and polos.Staff is always helpful making for a great shopping experience. There is a sale on something or the other in this store.
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December 2023 by Fitness Savage
Queens outlet store is very nice
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September 2022 by David Stone
I buy clothes online through Brooks Brothers on occasion and have the benefit of having a physical store close that I can use for returns when they don't fit or are not what I expected. Last Saturday 9/10 at around 11 am I approached the counter to return a few items and the man behind the counter was congenial until I mentioned that I was returning at which point his demeanor instantly changed and he became aggressive and argumentative. I expected better from a brand that presents itself as classy as Brooks Brothers does but this experience and the noticeable decline of their product quality has led to the decision that I will no longer buy their product. It's a shame to see the standards drop among these high end brands but it seems to be a trend.
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April 2022 by Jean van Houtte
Showed up at 10AM on Sunday. A lone guy folding clothes in the dark store informed me that they do not open until 12, contrary to their online information. Sloppy company. Big waste of time on my end.
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December 2021 by David Monash
Had a very good experience on Sunday afternoon with David the Sales Person! He was friendly, professional and very much willing to help. He made it a very good experience shopping at your store!
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September 2021 by Akua A. Osei - Assibey
great quality clothes and friendly staff
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July 2021 by Kelvin Enchill
Brooks brothers has always been brothers brothers yeah ?
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March 2021 by Ed E.
this post is for brooks brothers in clarksburg outlet mall. This review was from several months ago... reposting. I must have posted to wrong store. store manager is lenard... zero help. he had three employees who could not do a return without a receipt. he would not help them... took 20 minutes for new employees to figure it out. They need to spend time training new employees... and those that do know the process should help customers.
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January 2021 by Eun Kyung A.
Terrible service. Went for a return. Store was empty. The manager acted like she didnt know how to do it and refused!! Thankfully another staff came and did it easily. But why would I go back? Terrible management. The manager was super rude. You should just close.
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October 2020 by Vipul N Shah.
Good selection and service
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September 2019 by Sai Krishnan V
Their shirts are the best. Great fitting for every body type.
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September 2019 by Michele
I love Brooks Brothers! Clothes are a little more expensive but definitely worth it.
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August 2019 by Joel Lesch
Outlet prices but the clerk that helped us provided the same level of service as I get at a regular Brooks Brothers store.
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July 2019 by Stephen Bark
Fantastic men’s and woman’s clothing store for professionals
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May 2019 by Ravi
Very personalized service...good feeling..
