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November 2023 by Google user
Chris was awesome! He came in, listened to what my description of the problem was and was able to get the issue resolved quickly. He also was able to let me know what options I had and about how much longer my appliance would most likely last. These guys are now my go to for appliance repair.
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August 2023 by Marina Smith
They were communicative, did a good job, and offered a fair price. Very pleased, and I will be a repeat customer.
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October 2022 by Priyesh Patel
Called them out to fix my fridge freezer. Came the next morning, diagnosed the problem, got the part the same day, and got it up and running that afternoon. So far so good.
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June 2022 by Sara Fernandez
Call them to have my refrigerator fix because it wasn’t making ice. I was told they needed to replace a part which the repair cost a little over $300. A few hours after the repair was done I let the repairman know it still wasn’t making ice and I was told that it takes 24 hours so I waited. After a few days I let him know that it still not working. He comes back to check I don’t know if anything was done that day and again was told it would take 24 hours and if it still didn’t work then they needed to replace another part. I don’t know anything about repairing a refrigerator that’s why I call them but from what I can tell they don’t know either. I would have appreciated them being honest and telling me they don’t know and that there would a chance that something else was the problem but instead I was told that would fix the problem. I ended up paying to replace a part that didn’t need to be replaced. I won’t be calling them again.
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April 2022 by Thomas Espy
I got their number from a neighbor that recommended them highly. I called Jose and they came over very quickly! They arrived promptly and serviced my dryer speedily and affordably! I definitely recommend them!Service: Washer/dryer repair
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December 2021 by Amanda Geiser
My fridge started making a loud humming/vibrating noise, and I was pretty sure it was the motor for the cooling fan. When I realized we likely would need to replace the fan/motor, I went to Yelp to find a local appliance repair that had good reviews, and landed on Bogart. I emailed the company with my issue and Jose replied very quickly--he was very responsive and friendly, with questions and suggestions. I described the problem and he actually suggested we try emptying the fridge and letting it completely defrost and come to room temp over 24 hours to see if it was a more simple issue like ice in the fridge. Unfortunately the defrost didn't help, as it wasn't ice causing the issue. Jose came out to my home (he was very respectful with COVID precautions!) within 2 days of me originally contacting him and made sure my description of the issue was accurate for the repair. He then ordered the part and came within the week to install it.Bogart is a nice local repair company and Jose was a pleasure to work with. I was bummed the defrost idea wasn't the solution, but I was so impressed and thankful that he even offered that idea before asking me to spend the money to have him come out and look at the appliance first.If we have appliance issues in the future, we will be calling Bogart first!Service: Refrigerator repair
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December 2021 by Amanda G.
My fridge started making a loud humming/vibrating noise, and I was pretty sure it was the motor for the cooling fan. When I realized we likely would need to replace the fan/motor, I went to Yelp to find a local appliance repair that had good reviews, and landed on Bogart. I emailed the company with my issue and Jose replied very quickly--he was very responsive and friendly, with questions and suggestions. I described the problem and he actually suggested we try emptying the fridge and letting it completely defrost and come to room temp over 24 hours to see if it was a more simple issue like ice in the fridge. Unfortunately the defrost didn't help, as it wasn't ice causing the issue. Jose came out to my home (he was very respectful with COVID precautions!) within 2 days of me originally contacting him and made sure my description of the issue was accurate for the repair. He then ordered the part and came within the week to install it. Bogart is a nice local repair company and Jose was a pleasure to work with. I was bummed the defrost idea wasn't the solution, but I was so impressed and thankful that he even offered that idea before asking me to spend the money to have him come out and look at the appliance first. If we have appliance issues in the future, we will be calling Bogart first!
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November 2021 by Paul K
My 11 year old fridge shorted out. Contacted them that evening and Jose' was so quick to respond and let me know they could come out next morning. They fixed the fridge without any issues, very professional, great service, I highly recommend themService: Refrigerator/freezer repair
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October 2021 by John Snyder
These guys are great. Showed up when they said they would, fixed washer in no time. Fair price. I will definitely call them anytime for appliance repair!
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September 2021 by Kevin Kelliher
I have used Bogart for several years, having been referred by several friends who have also used Bogart for their own appliance issues. They are, by far, the best appliance repair team around. They are honest, trustworthy, and provide great work for a reasonable price. I most recently had an issue with a refrigerator and they went about their way to try to assess the issue, at no cost, over the course of a few weeks (and potentially through referring me to another group), before we just concluded the appliance was beyond repair and just needed replacement. They could have easily tried to fix 'something' to charge me but did not. So long as I live in this area, Bogart is my go-to-team for appliance repair.Services: Refrigerator repair
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June 2021 by Zinnia 9.
It's not too often these days you find outstanding service from a company, but I can honestly say Bogart Appliance Repair is a real find! My dishwasher stopped working so I called Jose for a diagnosis on the machine. He and his son came out the following day, informed me of the problem and offered to order the needed part. I decided instead to buy a new dishwasher. It was available the following day, and on short notice Jose said to call him when it arrived and he would come back to install it. I gave him a call the next day when the dishwasher was delivered and he and his son were at my house within 45 minutes to not only take out the old one, but to install the new one. They were both extremely professional, quick and did the job perfectly. I would HIGHLY recommend Bogart Appliance Repair to anyone needing a repair service. Thank you!!
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September 2020 by Ashley Diamantides
Wonderful service!!!!! Came out the next day, determined the problem, got the part and had my refrigerator back up and running within only a couple hours.
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August 2020 by Tom Nguyen
Wow, impressed by his honesty and great customer service. He came out to take a look at our dishwasher and diagnosed the problem for free. He was upfront and told us that he’ll get a quote, and that it might be worth it for us to get a new one instead. He never tried being pushy for us to use him and gave an honest recommendation. He definitely has a future customer for sure!
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August 2020 by Anna-Marie Buchner
I was referred to Bogart Appliance by a friend. It is so very difficult to find someone reasonable, professional and prompt. I placed a call and left a voicemail and was called back immediately. Jose came out the same day. He knew right away what the problem was but we needed to move the washer out of the way so he could work on the dryer. We moved it called him back and he said I'll be out on Thursday. A part of my washer broke and he even helped me find online for cheaper then what he would charge. WOW just WOW. He came out Thursday as promised and fixed the dryer. I will refer Jose to everyone and I will use him for all my appliance repairs. He was courteous, most helpful, professional and very prompt to respond. Kudos to Jose.
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June 2020 by Irene A.
I was referred to Jose at Bogart Appliance Repair by a friend of mine who works in a kitchen appliance store. My refrigerator had broken and I was urgently looking for someone to come out and repair it. I left a voicemail for Jose and he called me back within 30-60 minutes and we scheduled for between 1-3 pm that afternoon (which was a few hours after our phone call). He told me it would cost $150-$300 depending on which parts he needed to replace. As promised, he called right before coming and arrived wearing what looked like an N95 mask equivalent, which I was appreciative of. I was able to fix my refrigerator within 30 minutes or so. It cost me $230 (he replaced the defrost heater), and that was money well spent! That price was actually 1/3 of what I had been quoted by someone else - the other company said he'd be replacing 4 different parts for $675 before even coming to see what was wrong! Thank you Jose!!! Oh, and p.s. that night, we found some water pooling around the fridge. It was 10 pm and I called Jose and left a voicemail. He texted me within minutes to tell me it was just the defrost process and to just put towels around it. I was very happy that he would check his voicemails so late at night and respond. Thank you again Jose!!!
