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March 2023 by Paula Glendinning
I'm so glad we bought our Kohler kitchen sink from Thomas Somerville in Chevy Chase. Will Moser was helpful and patient with our questions in the store, but we are especially grateful for his help after we discovered a problem with the sink. I called Will and he took charge of making things right. He had a new sink delivered on the day we requested, and arranged for the return of the defective sink so that everything was as easy as possible, at no cost to us. Every renovation has problems to solve, and it's most important to be able to trust each supplier. If we had ordered the same sink from an online source, we would have had a much harder time finishing our project on time, with all of the other steps waiting after the sink was installed. Will Moser is informed, efficient, and I'll definitely buy from him again.
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July 2020 by Jack M.
The place is amazing! Very knowledgeable staff. Down to earth. Great quality product.
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March 2020 by Uric Khachatorian
Stay away do not trust this people at all with your hardworking money, customer service is beyond zero ,
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March 2019 by Dru Crawley
Great selection and knowledgeable staff
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November 2018 by Ms. S.
I used The Somerville Bath & Kitchen Store to order a number of items for a bathroom renovation this spring; Jessica assisted me with selection and ordering. She was extremely responsive and helpful throughout the process, reviewing options based on preference/budget and answering numerous questions; she developed a good sense of my taste and the space, making wonderful design suggestions. She also worked with my contractor and kept me posted regarding various issues as they arose. For example, being aware of the cast iron tub I had selected (but not yet ordered), she alerted me to a manufacturing issue and limited stock. I ordered earlier than anticipated based on this, just before the product became significantly back-ordered at both DC area and online retailers. Throughout the process Jessica made me feel like a priority, despite the fact this was likely a very small job/order in comparison to others that she manages. Additionally, as part of my initial renovation planning, I visited area competitors and explored online options. I found the pricing at Somerville Bath & Kitchen Store very competitive; had this not been the case, I still would've chosen SBKS in order to have a reputable local retailer/supplier with wonderful service and excellent product knowledge! They definitely made my renovation more pleasant and less stressful!
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March 2017 by BARAA
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