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February 2024 by Brad Siedner
ILRS are great to work with and did a great job explaining everything in detail.
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February 2024 by Daniel S
We have a Range Rover Classic that's been in our family for over 20 Years. The original factory Exhaust finally decided to end its life. The guys at Independent replaced it with an awesome Stainless Steel Magnaflow Exhaust. It sounds amazing and should last forever. They also found that the original Motor mounts were well past their prime and replaced those. I don't trust to many folks to work on my RRC. They did a great job in a very reasonable amount of time. We plan on keeping the vehicle forever and will pass it down to our children. Theyll be taking it to Independent if they have a problem!
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February 2024 by jp c
the worst experience I've had at possibly any business after having stolen $5000 of my dollars only to leave my D90 in worse condition than when I dropped it off. the absolute incompetence was mind blowing - after "repairing" it, they clearly didn't even drive it more than 5' since it was not even drivable to the first stop light. the second time put me in an impossible situation after promising they'd have it ready for a business trip. refused to refund my money despite misdiagnosing over and over with no resolution. I would gladly sue if I had any free time. I'm disgusted this place is still in business frankly which speaks to the dearth of land rover repair in the DMV far more than the quality of this den of thieves.
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February 2024 by Anthony Allen
This place is the biggest rip off I've ever seen. You guys should be ashamed of yourself. I'm calling 7 on your side today. They'll be paying you guys a visit soon.
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February 2024 by Slim MK
Unrealistic pricing
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February 2024 by Renee Kinney
Great service fast efficient honest at less than dealers !
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January 2024 by David Blanchard
The team at ILRS saved my butt again! I can always count on them to fix what needs to be fixed and identify things that are about to need to be fixed - a huge help with a 50-year old vehicle!!
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November 2023 by Kevin Murphy
Excellent service. Easy scheduling, quick in and out and reasonable price. First time I’ve taken my car there and based on this experience, will lock them in for all future work.
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November 2023 by Richard Stout
I had my Lr3 brought to this establishment for repairs to get it back on the road. They began charging me for storage almost immediately after providing a proposal for the work. I didn’t even have a moment to evaluate their proposal and come back to them. After that they required a deposit of 50%, this was a first for me. The icing on the cake was that my vehicle was totaled while in their care and they expected to be paid for the entirety of the bill without providing any proof that the work had been completed. Your mileage may vary with this group but I’d suggest that buyer beware. The nightmare continues with this company and their insurance company Erie but that story is for another day. CAUTION.Reply received, thank you. We will have to agree to disagree. I stand behind my previous review.
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November 2023 by Scott Friedlander
I have used Independent with two Range Rovers for over 10+ years They have always been fair, providing great service with terrific transparent honest communicationThank you! Scott
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October 2023 by Meg G.
We have had years of outstanding service from the entire crew at Independent Land Rover. Recently they rehabbed our 2008 Range Rover HSE, and they did a beautiful job. Unfortunately, Mother Nature took her toll on our car while it was waiting for us to pick it up after service. (A neighbor's tree fell on our car during an intense storm.) While it was clearly not ILR's fault, they took amazing care to fix her back up again, and now she looks better than she did before she went into the shop. Sure it was a bother to wait a bit to get the car back, but ILR turned a bad situation into an excellent customer service opportunity. Everyone at ILR cares about the cars and clients they look after, and it's a pleasure to give them business again and again.
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October 2023 by Kurt Gilbert
They fit me into a tight window do to travel needs. I really appreciate that. They also made it possible to pickup late and pay over the phone. Car riding nice so far. I'll be back in the future, but hopefully not near future. Lol
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October 2023 by Austin Adams
I have been working on my own rovers for around 3 years now, and decided to take one of my recent projects here to get checked up on after I did some work. Keep in mind, I live all the way in Berkeley Springs, WV, but I had been chatting with one of the reps, Geoffery, online for maybe a year on and off, and decided this last week to make an appointment.Never have I ever wanted to live back in Montgomery County more. I wish I lived closer to this place because the staff was incredibly knowledgeable, fun, friendly, and helpful. I went in for a simple inspection and got the most honest run down of my vehicle I have come across in ages. They told me exactly what could be left alone and what should get work done when in reality, they could have pushed me to have work done. At the end of the day, these guys are awesome and can be trusted with your rover. The shop was immaculate and one of the best looking independent shops I've seen hands down.
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September 2023 by Tim Slayton
These guys are the best for Range Rover EVERYTHING! They took my dream car and made it better than I could’ve ever imagined. They had the best price with the best record for service on Land Rover/Range Rover vehicles. The communication is on point, the service is prompt and thorough and the price is better than the dealership and they are detail oriented about everything. Highly recommended they took care of me and my P38 like it was their own. Don’t hesitate to contact them. You will always win with Indie!!
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September 2023 by Danni G
Had a great 1st experience with the team servicing my new to me Disco. Scheduling was a breeze and they had me ready to go super fast! Looking forward to working with them again to keep my Disco in tip top shape.Service: Brakes
