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October 2023 by Chanpen Tee
Nice store and staff is friendly
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October 2023 by Lavonnia Johnson
GAP is the place to shop for all ages. There is some that you will look at and purchase immediately. I like that they sell XL for women. Love this store!
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May 2023 by Shams TK
I love Gap/BR group for over decades. I have so much of their clothes in my closet. Also I liked this store too but I will stop going. The reason is they don’t validate a parking ticket for a customer couldn’t find anything and leave without any purchase. I wish I knew this before I park at their garage….I guess I just need to go to online store or other locations.
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April 2023 by Philip SPRINGUEL
Perfect value and quality for money. A lifelong friend matching budget, style and needs withl knowledgeable staff who'll follow your requirements rather than pushing needlessly.
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December 2022 by Janet Kravis
Callie was the best sales person for us todayShe helped my 10 year old granddaughter help select a fall wardrobeShe really got her styleDon’t miss Callie ?
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October 2022 by carolyn reddig
Sale prices permitted me to buy more!
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October 2022 by dwayne gulley
Great environment in the Wisconsin Ave location and the folks here really help to find what you need! Cashier 3483968 did a great job ??
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April 2022 by Theresa Green
The vibe at this specific location is always gross. The staff act like they’re afraid to say hello and never offer to help. Instead they huddle and whisper among themselves and stare, kind of on some mean girls energy. I also take issue with the fact that a particular staff member refuses to match online prices. I’ve been able to match online prices at every other Gap I’ve been to, including this location once before with a different associate. Why would you choose to completely lose a sale over just matching a discounted price? I’ve seen this sales associate a few times before and she’s always the same — phony and unwelcoming. Could be profiling as the area isn’t very diverse and it wouldn’t be the first time. Either way I’m done with it.
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February 2022 by Stephen Willard
Received a Gap gift, which I took for an in store purchase. An employee proceeded to scratch the pin number off the card to the point that two digits were illegible, and then promptly lock my card's ability to purchase items by entering the wrong and illegible pin info multiple times. Had to wait in store for 45 minutes, and even longer to sort out the mess on the phone with Gap Services.
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January 2022 by Mark Dunkum
All the Gaps in DC proper have closed. This one is just across the line from DC in MD.
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November 2021 by Stephanie L
Great customer service
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April 2021 by Jenny&Jeff Sherman
I went there to return a big online order, and it was a good experience.
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April 2021 by Ali Zeller
Go to any other location or avoid completely. The people who work here give zero Fs.
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March 2021 by Angela J.
Racial profiled while paying for the items. I had my Gap card along with entering my phone number. Still the clerk asked for additional information. Do better GAP especially in 2021 with the current climate of racial justice!!
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October 2020 by Maria M.
Gap is still holding it down in the retail clothing game. No big surprise! After all of these years, their denim jeans and tee shirts are still timeless. And let's not forget about the oversized hoodie with the Gap logo on it. Legendary!Anyhoo, stopped by this location to browse the clearance racks. The timing was perfect. Walked in on an epic Gap sale...an extra 50% off markdowns! Yasss! Now that's a deal worth checking out! FYI: I wasn't the least bit disappointed. No picked over racks here! Found quite a few steals and deals!Special mention: I absolutely love this store! Merchandise presentation is off the charts! The meticulously folded shirts and well dressed mannequins look like a work of art. Selection is top-notch...a bevy of styles and sizes. Customer service is always on point. Staff are friendly and genuinely care about your shopping experience.Pro tip: This particular location has an adorable collection of clothing for kids...everything from tee shirts and denim to accessories.
