8AM - 4PM
5260 Western Ave, Chevy Chase“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
9AM - 4PM
1308 East-West Hwy, Silver Spring“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
9AM - 5PM
7940 Jones Branch Dr, Tysons“I've been a member of PFCU for many years, maybe 50 years, and it's the best. Find a location near you or login and bank electronically. Either or both are easy and convenient.”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“Mrs. Kelly Robert is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs. Kelly Robert by a friend who advise me to invest into her bitcoin trading and now my life have really change.”
“For the most part this Navy Federal has been very effective. Navy Federal's branch delivers exceptional service with a comprehensive range of financial products. The staff exhibits professionalism and expertise, catering to diverse member needs with efficiency and courtesy. The branch's layout is well-designed, promoting a comfortable and organized atmosphere for transactions and consultations. Additionally, the branch's technological infrastructure enhances convenience, facilitating online banking and digital services seamlessly. Overall, Navy Federal's branch stands out for its commitment to excellence, providing members with a superior banking experience characterized by accessibility, reliability, and personalized attention.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
8AM - 3PM
3700 Reservoir Rd NW, Washington“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
7:30AM - 3PM
8690 Brown Dr Building 2, Bethesda“I had a wonderful time visiting at this location and boy things has changed. The guards were friendly and welcoming overall such a site to see. Love my military family and veterans.”
“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
9AM - 5PM
12500 Prosperity Dr, Silver Spring“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”
“I truly enjoyed working with Kelly. She is very knowledgeable about all services Navy Federal Credit Union provides and she is very patient to answer all questions. I appreciate all her help and sincerely consider to use more products from NFCU.
This office offers 1-hour free parking.”
10:30AM - 6:30PM
3700 O St NW, Washington“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
9AM - 3:30PM
13th & C Streets, SW, Room #215A, Washington“With the help of Mrs. Kelly Robert, She is the best account manager on Forex and Binary, she's helping me to make huge profits. I started with just $500 and now I'm getting great profits of $6,700 and successfully withdraw weekly.”
“Hands down the BEST branch!!! They are friendly and welcoming! I am exited every time I enter this branch with the amount of positive energy from everyone there! I'm not sure what is going on with others writing negative reviews but truly this branch is phenomenal!Thank you to everyone there!!! You guys are awesome!”
“Dana was excellent throughout the entire application process. She explained everything and answered all of my questions. She went above and beyond in making sure that I understood everything.”
“I’m so happy that they opened a branch near my house. I’ve been here many times always had a good experience. Great customer service. The staff is very friendly and efficient.My only complaints are that parking is limited and sometimes can get very crowded. There is no drive-through however, the plus is that they have a coin counting machine which is very rare.Today’s visit I worked with Dayvon he was very nice, extremely patient with me and assisted me through all my questions. Thank you!”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
9AM - 4PM
3015 University Blvd W, Kensington“I have been a member for a very long time. I see a ton of people complaining about things as if this was a major bank. That it isn't. They are not BOA or a for profit big bank. They are non profit. They don't charge you for a myriad of simple tasks, and unlike the complaints, I can generally get a hold of someone if I call. They are very slow to keep up with a lot of the online competition when it comes to offering competitive savings rates, CDS, etc. However, they provide other services to help working class people. They provide competive loan rates, car buying services, and other atypical help for people.Is it perfect? No. You have to remember, this is a credit union. They don't have an army of employees. They are a non profit. A lot of what people are complaining about are what they would get from for profit banks like Wells Fargo or BOA. They should join those banks and get nickled and dimed into oblivion so they can talk to a an agent in another country immediately, if that's what they want.”
“I like the service the branch location the tellers were unprofessional a lady accepted a large deposit had it sitting on desk while she checks her cell phone I stood there she looks up with impression what you need now she puts money in drawer and gives me a receipt even if no customers have employees put phone away and be inviting and waiting for a customer to walk in also I ask for checks to be order she states ok and proceeds on her phone she never ordered the checks I called 1-800 number a week later to request checks still waiting Employees even if slow your there to work not be on phone it’s allowed they will keep doing it”
“They're always easy to work with. They make the claims process super simple and are quick in processing claims. The adjuster came out the next business day. I was absolutely shocked . They also have a nice mobile app to pull all information needed from payments, to claims, to documents. The best part is their prices are cheaper than other agencies I've seen. They also do free roadside assistance which has come in handy a couple times. I highly suggest them if you are looking for a new company.”