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June 2024 by Gregory Reese
My go to when I need pet supplies
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May 2024 by george Kennedy
In November 2022 I purchased a pump for approximately $129. With 2 year protection plan that starts after the 2 year mfg warranty.
November 2023return non-working pump to be told I never purchased the plan and no warranty.
Purchased 2nd pump Nov 2023. With one year warranty to start after 2 year warranty.
Returned non-working pump April 2024. Was told I had no purchase history and the receipts and service plan was lost.
Called protection plus, and received both dates of purchase. TSC could not locate still.
Mgr Kristi was insisting that I must repurchase the protection plus plan, I had yet to ever use.
That didn’t make sense, but she at least returned this one pump.
I then contacted corporate. In under 48 hours district mgr Alex strange reached out, and listened to my issues, and offered me a simple solution that made this all better. A full refund of both pumps and protection plans.
He as well made sure I saved his number for any further needs.
Huge shout out to both Geoff and Heather, they truly are awesome folks whom enjoy helping customers and have a wonderful personality.
Thanks again Alex.
Mgr Kristi has a few improvements to make IMO as a gm. With customer relations and understanding TSC policies.
Otherwise this would be a 5 star.
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March 2024 by Mike Windsor
I bought a chicken feeder a couple months ago and came in and purchased a new one, because the one I had failed prematurely. Talked with a manager and she agreed to give credit for the first one when I could bring it back in. Just brought it back in, I’ve been told they won’t give me a credit for defective feeder. No customer service any more. It’s gone…. You just lost a customer, I will not be back and will tell everyone I know of my experience in your store. #ChestertownTractorSupply
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January 2024 by Robert Hobbs
Excellent
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September 2023 by Timmy Stevens Sr. (Tim Buck)
What a awesome store if they sold groceries here I would never shop anywhere else!! Great store Great prices ?
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September 2023 by Ernest Wicks
The staff are so helpful.
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August 2023 by Lynnies Newton
Manager Kristi should be fired for the way she treats employees!!!! Kristi thinks employees should work for free!!!!! It’s been 3wks since the last day of work & still no pay check!!! Kristi said they only do direct deposits so if you dont have a bank account you work for free not to mention I was told by mg Riley who spoke to Kristi last week & they said the check was mailed out but now today Kristi said they don’t do paper checks! Is it not her responsibility to make sure the employees get paid especially once it’s brought to her attention that a certain employee WASNT paid! That’s just 1 thing, I could write a book on things she said & done that she shouldn’t have!!!!!
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August 2023 by Tree & Land Masters LLC
Love this place a little bit of everything
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August 2023 by James Lane
Always has what I'm looking for.
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August 2023 by Ida Goines
Customer friendly
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August 2023 by Karen Nicholson
Really go customer service
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August 2023 by Liz Collins
Friendly and helpful.
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August 2023 by Linda Buttery
Employees are very pleasant & helpful!!
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August 2023 by Kimberley Duffy -stump
Great store, Great selections, great people!
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August 2023 by Luis Quintana
A good place always has what I'm looking for
