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October 2024 by Dorothy Thomas
Clean, will stock and friendly.
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September 2024 by Michelle Disse
Walgreens I'm charlotte hall, Maryland is very helpful and quick
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August 2024 by Sheila R
Walgreens is always open during their business hours regardless of staffing. I've ordered online and never had a problem. I don't understand why people give such a low rating. Customer service has always been great. I think some customers just like to complain and are impatient. Especially with pharmacy. Most customers don't understand how a pharmacy works.
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June 2024 by Kamilia E
Good customer service within the pharmacy and efficient
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March 2024 by charlotte hardesty
Never answered the phones
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January 2024 by Terry WilsonJr
This pharmacy is one of the worst in Walgreens history. Had to call my doctor 3 times to resend my prescription because the pharmacy claimed they didn't receive it. When my doctor telling me she can see where they acknowledged that they have received it her system. Totally unorganized if you can't get the pharmacy straight then close it down in the store
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November 2023 by Chuck Wilson
If you are having surgery will need pain meds do Not have the script sent to this store. They will be out of stock and hopefully will have it the next day. But they don't know for sure .. how is that possible in this day and age? They will also refuse to transfer it to another Walgreens store that does have it in stock. So while you suffer needlessly these people will do absolutely nothing to assist you including calling your surgeon to let them know before you end up waiting days.
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November 2023 by Shane Cobb
Never had so many issues before like get it together
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November 2023 by J H
I got my passport photo easy and quickly.
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October 2023 by CAROL RINCK
I just left Walgreens, 45 minutes to get shots. When John gave us our shots he was very polite and the shots didn't hurt a bit.
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September 2023 by Todd Goodglick
If I could leave a zero, I would! Ive waited over an hour to speak to the pharmacist to put in a prescription for a pt, and TWICE they have hung up on me........ Service here is ridiculous!!
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September 2023 by Theresa Morris
I just left the Rite Aid in Charlotte Hall, where I was treated incredibly disrespectfully by the cashier. I was waiting at the back of the line and she called me forward and says hello, and I said hi, she mumbled something. I didn’t answer her because it was under her mask & figured she didn’t mean to speak directly to me, because she wasn’t looking at me. She then pulled her mask out and yells HI unnecessarily loud in my face and I said hi I’m sorry I didn’t hear you. She said “I said hi twice loud, you want customer service but you don’t know how to talk”. I didn’t feel the need to inform her that I had actually said hi the first time but SHE didn’t hear me. It wasn’t worth what I believed would turn into an argument. She then proceeded to drop my receipt on the counter before I could take it from her & when I said thank you she laughed at me. The man that I have seen in there every time I go, who I believe is the manager, was standing right there throughout the whole interaction, and did not acknowledge any of it or say a word, but was watching the entire thing because we made eye contact more than once.
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April 2023 by Timothy Edwards
very slow and be prepared to wait.... the pharmasist "Mr.Ignatious" is very dismisive to customers, doesnt make eye contact, and appears to be the same with the staff behind the counter. doesn't matter if you call ahead, do drive through, or go to the pharmacy counter you better have a plenty of time to wait ( the reason I have tome for this review). We only use this pharmacy due to location , you might get your meds faster if you drive an extra 15-20min. We have never had our meds ready , even when we are told they are ready when we call ahead, it's obvious to me they have high volume , but there must be a solution to the poor communication at least
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April 2023 by S D
I only go due to it’s location. Steer clear if you have time to drive elsewhere! The store is extremely mis-managed and does not follow a consistent customer service process. Walgreens as a whole is an extreme disappointment.
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February 2023 by Holly Bailey
Don't wait in drive through,it's always beyond backed up. In store check out is rather speedy. Friendly,helpful staff. Clean store, pretty good selection of items if you need something else while picking up your meds. Prices aren't bad.
