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“I had an amazing experience at this location! I was helped by Yvette who was super friendly, kind and patient. She made an otherwise mundane experience quite enjoyable :)”
“Had a wonderful experience with Elizabeth who helped us establish a CD and change my wife’s name in their system. She was incredibly knowledgeable, competent, and pleasant to deal with! This experience came immediately after she was threatened by a previous customer who had to be taken away by police - she deserves a raise!!!”
“I needed to view some transactions on my account and the teller printed everything I needed, gave me a highlighter and found a room for me to go over the paperwork. Excellent customer service.”
“I opened a checking account with Chris and he couldn't have been friendlier even though I was tired from working the graveyard shift. He was helpful, personable, and someone you would want to be a friend with. I left my bank card at the ATM and they were quick to let me know that I left it in the machine. Good work guys!”
“Had a great experience at this branch! Hamida, the teller, really took care of me and understood exactly what I needed. Superb customer service all around. Definitely making this my new favorite branch!”
“Today I went to this branch at approx 1220pm..The telle Mr syed shah provided me excellent and fantastic customer service.He helped me in answering my all questions to my satisfaction.He is a marvelous person. Thanks”
“I Came today at this branch at 10.08 am on 24rth Jan 24..The lady at the cashier MALLIKA MUHAMMAD was very polite, courteous with excellent banking services..Definitely I rate her 5 star ---she deserves an appreciation..”
“I have been recently needed help with my account due to some unusual activity and to issue a new card. Ramesh whose the ABM of the Catonsville branch helped me with everything and made sure that all my questions and concerns were resolved. I was met with excellent communication and customer service. His upmost priority is ensuring that clients feel heard, supported, and valued. I recommend FNB Catonsville for anyone who wants to be met with friendliness and care for their banking needs.”
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“Ms. Brittany (Branch Manager) was so sweet to me today and very helpful. I came in rushing 10 minutes before closing and she helped me so fast! And also gave me some words of encouragement!”