-
August 2023 by Shawn0119
Wont sign my repair order. Told me take it to the state police. For no apparent reason. Rude, told me I failed my inspection before even looking at my car. And I got my inspection done right after by someone else.
-
March 2023 by John Comberiate
You get a true sense for a person's character by what they do when something unexpectedly goes wrong. Tom is a class act and made it right. I trust him implicitly, a rare and valuable characteristic worth rewarding.
-
August 2022 by Nannette Henson
I don't like to go to the one in the village stay away
-
May 2022 by kelsey bocek
Just walked over here from my hotel thinking it as open. He closed it before it even hit midnight....says 24 hours.
-
December 2021 by Alvaro Duran
Pure dogsh!t of a gas station. Broken pumps and the ones that aren't don't accept credit cards.
-
October 2021 by Luke Menefee
Been going here for years. Tom is the only guy I trust when it comes to cars. Highly recommend.
-
October 2021 by Jeff Rives
This station raises prices the night before days they are running sales. On Mon 9/20/21 they raised premium to $4.05 before the regular Tuesday $.20 per gallon discount on premium. I will buy my gas elsewhere even if I have to pay more.
-
September 2021 by Brenda Boudah Pound
My daughter dropped her car off on Thursday for a new tire. Tom said it would be ready Friday. She has called several times with no response. This is a long weekend and so her car will sit there until Tuesday. She has a job and he NEVER called to see if she needed her car. We could have had a new tire done in a day at Mr Tire but the shell has her rim! Not happy!
-
July 2021 by Dawnettia Mcclung
Always crowded but nice employee s
-
May 2021 by Manisha Reddy
Most of the pumps doesnt work... when you try to pay with card it says accepted ,lift the nozzle but when you lift the nozzle it says thank youI aske dthe cashier whats wrong and he said that only 2 pumps does work .. and there is no sign saying out of service
-
May 2021 by Kc Ugo
I love going to this shell. The owner and the workers are really nice. The mechanic shop charges lower price than thier competitors.
-
December 2020 by Erica Wirth
I was recommended to Tom by a friend after I’ve dealt with a terrible dealership who wanted to charge me tons of money for so called “problems.” I dropped my car off at 10:00am and Tom called me at 1:00pm letting me know he didn’t find anything. When I went to pick my car up, he didn’t charge me anything for looking at it. I will 100% come here for all my car issues as the customer service I have received is far better than any dealer. I felt I could trust Tom and am very happy with this news.
-
January 2020 by Lee F
Had my truck towed in to Tom on a Thursday afternoon for unplanned maintenance, got a call Friday morning about the condition and had it back as good as new by Friday night. One of the best in Catonsville for sure.
-
December 2019 by Kathy Greisman
Tom is the reason I can afford to help my child pay for medical school and my 2007 is still running great!
-
October 2019 by Elizabeth H.
A bad smell from the engine of my aging minivan led to a random stop at 40 West Shell. Panicked, as I was an hour away from home in an unfamiliar location, Tom stopped what he was doing and immediately took a look under the hood. Diagnosis - transmission fluid leak. Although likely only a bad hose, I was told it could not be fixed that day. I left the van, ubered home, and got a call the next morning to confirm it was a hose problem, and it would be ready by 2 pm. The cost of the repair was very reasonable, the work was done in a timely manner, and the staff were very professional and helpful. Couldn't have asked for a better outcome.
