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August 2024 by Adam Barrow
Spent 2.5 years living here. Had to break lease suddenly due to issues w/ roommate and it was a very smooth process. Maintenance was fast and apartments were very nice for the price. Security deposit was returned w/ interest and minimal repair costs.
Apartment building was not perfect by any means (biggest problem was mice, apartment was making active efforts to address this) but staff is very professional and price was hard to beat. Great establishment.
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March 2024 by Alicia Barnwell
The staff is awesome very knowledgeable about the properties and very helpful.
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March 2024 by Jackiepoo Brooks (Poo)
No Security, No parking passes paying all this rent. Maintenance is terrible. They come in when they wanna come in and do a half a job then go back and say the job was complete when it was not fixed at all you have to call back about the same complaint sometimes when you call back, it's like you never called at all, trash has been thrown in the parking lot damages is done to vehicles windows, breaking cars selling people tags no structure . when I called about these complaints they said for me to call Security on my own they don't deal with that. people are coming to park their cars that don't live around their cars that's stolen or parked around there. It's terrible. I can't wait until my lease end.
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January 2024 by Edward Horwitz
This is a very nice place. The only suggestion that I have is that the trash be collected two or three times a week, not just once a week.
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December 2023 by Moray Smith
My experience at Shade Tree Trace was great thus far. The leasing team was very professional and courteous. They made sure I understood all information that was presented. When I had to call them the answered promptly. When they stated they would call me back for any reason dealing with this process they did just that. So far my experience with them was great. I am well pleased. I hope it will continue when I hopefully become a resident.
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November 2023 by ulysses sherman price
The Maintenance Man did a great professional Job.Ulysses Sherman Price, Tenant
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November 2023 by Gloria Faye Peregrino
Very good management!
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September 2023 by Yoon J Song
My parents lived here more than 17 years and they are very much satisfied because people are nice and quiet. The maintenance are done very quickly upon request.
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September 2023 by Zach
Infested with roaches and mice. Absolutely disgusting complex that the management clearly doesn’t care about
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September 2023 by Paul Lorenso
This apartment peaceful very wonderful knowledgeable service team I just love it living in this apartment
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September 2023 by Ella woodward
Been struggling with mouse in my apartment for the past couple of days and worked so hard to keep my apartment so clean very uncomfortable!!!!!!!!
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September 2023 by noahthegreat123 meekins
Wonderful experience. Staffing is respectful and very helpful.
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July 2023 by Sam Douglas
My wife and I are very excited and satisfied with our new apartment. It's conveniently located in the Catonsville area, close to shop, markets, stores, and the beltway. Our particular unit/building is very quiet and the neighbors are nice. We would recommend Shade Tree Trace Apartments to our friends and family.
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June 2023 by Sahar Souizi
The maintenance team address the issue promptly. The problem was resolved efficiently and effectively, leaving me extremely satisfied with the results. I would like to express my gratitude to them.
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February 2023 by Richard Rivera
You sent an exterminator out. He placed poison and said he would be back in a week to check for mice holes. He never came back. I had to call in and ask for him to come back. They sent a new guy, who spent about 60 seconds looking at the poison. He never looked for mice holes. He never looked behind my water dispenser even when I told him that is where I saw a mouse last. I just found a dead mouse that was crushed under my water dispenser. The first exterminator never followed up, and the second one you sent out obviously wasn't concerned about helping us get rid of the mouse. He did nothing.
