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“This is my first experience with renting storage space, and it has far exceeded my expectations so far. Ms. Gloria provided absolutely fantastic customer service- answered all of my questions and was such a pleasure to meet. The facilities are very convenient, easy to access, and spotless. Highly recommend!”
“Everything about this process has been easy! Reserved my unit last night, and started moving my items this morning! My unit and the entire storage facility is very clean and well kept! Feels safe! Definitely recommend this facility!”
“It was so easy to rent a new unit over the phone and then end service when I needed. Staff was always helpful and the facility was super clean. I’d use them again.”
“The front office is always very helpful and polite. I've never had any issues and will continue to use them for my storage needs. The facility is very clean.”
“Amazing customer service! Thid is my second time renting a unit here for the summer.I called to ask a couple of questions, and the man that helped me was very personable and seemed to know the answer to everything I could have asked, and was very pleasant to talk to. In-store service is wonderful as well, Greg helped me a lot.”
“Had an amazing time touring the facility with Ken. He made the process much easier than I could ever imagine. Love the space and the fact the facility is tucked back in a quiet area. The facility is soo clean and spacious and again Ken was a pleasure to speak with and he is very knowledgeable!!”
“Had an awesome experience here, staff was very professional. My memory is like a goldfish, so I can't remember his name... but the owner is very kind. Thanks again for everything!”
“Kamilah is literally one of the most helpful and sweetest people I’ve had the pleasure of dealing and speaking with. Her customer service skills are on point and she’s excellent at what she does. I hope she gets a raise soon!”
“I haven’t quite moved in yet, so my review might be changed once I go in, but I’ve used a few different storage facilities before and I thought it was nice how this location called to ask if I had any questions. I really liked that, and its never happened before, so I’m hoping that means it’s a good place.”
“The facility is well maintained, and secure. All staff have been unfailingly polite and have gone above and beyond to make our dealings efficient and painless. Rebecca has been so helpful at getting me the perfect space for my needs, and it is at an affordable price!”
“Incredibly professional, punctual and truly amazing experience overall! I’ve not dealt with a storage company in years. I must say that this experience has been one that truly exceeded my expectations! Ms Avette and Ron are top notch and truly provide exceptional customer service! The facility is impeccably clean and the grounds are well kept. Seeing the location in person (having reserved from out of town) put all of my concerns about the unknown to rest!”
“Nataki was absolutely amazing. I had to transition storage units and she made that process seamless. She has great communication and is wonderful at customer service.”
“Ariana was very helpful even though the facility didn’t have what I was looking for she checked her other locations and even showed me how to get there when she asked for a review on her service I could not hesitate because she was that good”
“Kevin and Angelo were literally the best customer service representatives I've ever had the pleasure of being served by. They were courteous and attentive, but above all else they were respectful. They made sure my experience was painless and joyful. I felt as if I knew them and was thoroughly pleased with my time with them. Now I'll only go to the storage on Caton Ave.”
“Excellent facility that I would recommend highly for your storage needs. Both Preston and Nancy could not have been more helpful and welcoming in the overview of the facility and completion of the check in process.”
“Matt and Ann do an excellent job maintaining the cleanliness of the hallways, facilities, and office. They are always very friendly and happy to help. I could not wish for a better to store my things at.”
9:30AM - 6PM
7233 Windsor Mill Rd, Windsor Mill
Self Storage
“The customer service that I receive is wonderful Mrs.Lane has been taking care of me for years. And since Jaszmine has started she is knowledgeable and very pleasant as well. They both made the transition to your new company very easy. I hope you appreciate the customer service that they give. Sincerely Mrs.Sumter”
“I went into so confused and Shamia & Corey was very helpful with the whole process. They help me find the perfect storage . Very good customer service skills!”
“My daughters and I have used First Class Moving for our personal move and we have recommended to others. They are first class all the way! The Guys they employ are respectful of my home and each item that is delivered. They're 100% in my book!”
“My husband did everything online and it was quick and easy. You are able to pick your storage unit online as well. When we stopped by our storage unit we received a nice welcome letter from the site manager, Nick along with a lock. As we enter there were carts and an elevator which made it very efficient for my husband and I to pack our stuff. The hallways were clean and the unit was clean.I Definitely recommend to rent here!”
9:30AM - 6PM
1 E Joppa Rd, Towson
Self Storage
“Rented a 10 X 10 spcce very clean and well lite with plenty of lighing and the staff was very professional. If every I need to rent a Storage Space again I would definitely rent from Extra Space.”
“I am a returning customer .. and I must say the staff are exceptionally helpful and polite , my experience at this location has been amazing ! 10/10 experience ! Thank you for you awesome customer service ?”
“Brad was great! He was extremely helpful in assisting me acquire the appropriate storage unit for my daughter’s belongings while she comes home for the summer. He gave me a clear upfront cost and allowed me to make the choice in how I would pay for the unit. I’m so glad to have found a place during her years at college to make her summer breaks way more convenient!Thanks, Brad!”
“Really like this storage facility. Very clean, easy to access, and staff is very friendly and accomodating. I was able to upgrade my unit due to an initial error during sign-up.”
“Absolutely the best storage facility in the area. The people who work here take pride in their work. The customer service is excellent. So happy I have a unit here. Looking to move another unit from another location to this facility very soon. The workers make this facility the best one to have a unit in.”
“The staff at Route 1 Self Storage in Laurel MD is simply wonderful. They are patient and very friendly. I would recommend anyone to this storage facility simply based off of the customer service from their front desk staff!”
“Moved from MD to NYC. Did some market research and ORLY provided the best price. Liz was incredibly communicative and offered flexible storage and delivery options for my small move. She was also responsive over phone, text, or email. The movers that came on site were very professional. With the logistical challenge this is moving to NYC, Orly was incredibly knowledgeable and understanding. Would highly recommend them to those looking for moving/storage services on the East Coast!”
9:30AM - 5:30PM
1700 Belmont Ave, Baltimore
Self Storage
“Kate is the best at her job she's so helpful such a great person I told everyone I know if they need a place to store their belongings this is it moooooove lol she's incredible thank you so much”
“My going to Snapbox was one of my best customer service experiences in years. When I tell you that Jordan was effectivepatient didn’t rush us. He was so thoughtful and kind and knowledgeable. And in Instances where he didn’t have the right answer. I’d say let’s take a look or when we get back in the office. I’ll get you that information. Customer service is who he is.So I’d like to say. If you’re looking for a public storage and want a excellent quality experience. Jordan at Snapbox in Windsor Mill is your guy. Thanks Jordan and God Bless. R. Austin”
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“I was impressed with Simply Self Storage's friendly staff. Ms Terry was always helpful and responsive when I had questions or needed assistance. The location was convenient for me, with easy access and drive-up access to my unit. I would recommend Westview Self Storage to anyone looking for a reliable and convenient self storage solution. The positive experience made storing my belongings hassle-free.”